Sleep Inn & Suites Pineville - Alexandria

I did not stay i...

Liked: Very caring and helpful staff & convenient location
Disliked: The elevator was out I had to walk stairs to my 3rd floor room and upon arrival my room had visibly dirty floors and hair in my bed

Good

it is good for the...

Liked: I like value and location, I got no time to eat breakfast.
Disliked: room was not super clean, but not too bad,

Some issues but comfortable room

Liked: Upon arrival was informed of an out of service elevator. I’m 72 yr old with congestive heart failure . It was quite a difficult situation. Front desk explained, had no other options even after waiting for next day checkouts so that my situation would be corrected. I did check before making reservations. One other issue was lack of friction treads in tub/shower, quite slippery. The room was clean and comfortable.

In a pinch would stay...

Liked: Nice people and very clean Full size fridge and stove in rooms which is really nice
Disliked: Little too noisy. They were cleaning and vacuuming the hall late at night. No closer to hang clothes up.

Exceptional

Liked: Great breakfast buffet. Friendly staff. Good location.
Disliked: Pool wasn't open for use.

It was ok for the...

Liked: Location
Disliked: No changes in 2 years still have painting tape for door number they don’t notify me to let me know the elevator was not working the shower curtain had something all on it let sheet rock mud or something the teller phone didn’t work to call the front desk I asked about a discount but I couldn’t get 1 because I booked thou 3 party

Exceptional

Exceptional