Sleep Inn & Suites Oklahoma City

Dirty & ride staff

Liked: Nothing
Disliked: The mattress in the room was nasty! There was someone’s old ripped up dirty underwear and a shirt between the mattress along with a drug pipe! There is absolutely no way this bedding was changed if it was, they would have saw this stuff! The man ruining the front desk was very rude! Definitely do not recommend!!

Exceptional

Overall decent

Liked: The room was very comfortable
Disliked: There were some bugs in our room. A couple of knat type bugs and 2 bugs with hard shells on the bed

Not great

Disliked: It seemed like they tried to keep it clean, but thinking it just needs updated (carpet, bed linens, and towels). There were stains on bed and sleeper sofa (I would not let kids sleep on sofa, a few dead bugs- not bed bugs that I'm aware of/food bits). Like the whole room needed to be deep, deep cleaned. Towels and shower curtain was also stained. The whole 3rd floor, there was a strange smell. Like a moldy perfume smell, cover up smell. There was visual mold on the ceiling of pool/hot tub.

Pleasant

Liked: The location was convenient.
Disliked: Everything was very dated. I have paid less for a king suite with updated appliances and walk in showers. The room was extremely hot when we arrived and took a while to cool down because the air conditioner was very old. The window was also open when we arrived. The price doesn't match the quality of the hotel.

Bad

Disliked: They didn’t have our reservation even though I had a confirmation number. We ended up going to a different hotel.

Superb

Liked: The staff and manager, Mike. They went out of their way before we even arrived to ensure our stay would be wonderful.
Disliked: It is dated and needs some work, and the location is difficult to access. No fault of the staff!

Great bed to sleep in...

Liked: The bed was very comfortable and roomy. However the wall unit in my room did not seem to work very well. It was not cooling off
Disliked: The wall unit in my room did not seem to work very well it was not cooling off in the room. It also was a door in 9ons of the rooms. So heard noise from the dog as well

Disappointing

Liked: pool was working
Disliked: stains on the sheets on the main bed and stains on the mattress and mattress cover on pull out bed