Sleep Inn & Suites Indoor Waterpark

Pleasant

Liked: Tastefully decorated. The staff was very friendly. The bed was so very comfortable. The water pressure in the shower was good. The breakfast options were adequate. Room was a nice size, bathroom adequately stocked with towels, washcloths, shampoo lotion and soap, tp and Kleenex. We felt safe in the area. Close proximity to shopping and restaurants, easy access to highway. Air conditioner in room ran quietly and kept a nice cool temp. Plenty of parking. Good variety of vending machines near lobby.
Disliked: We were booking because of the included water features. Understandably, the pool was usually very crowded with children, which was fine, but when we decided later in the evening to go use the hot tub, it was out of order and being worked on. It never got fixed during our 3 day stay, which was disappointing. We got into the pool instead and realized how much gunk was floating on the surface, so we got out quickly. The waterslide is not connected to the pool at all. It is just a slide with a little water trickle but does not let out into water. We felt like that detail was left out in the description. As far as cleanliness, the room was pretty good, the parking lot, smoking area and outdoor trash cans were running over two of the three days of our stay. The floors in the lobby into the elevator were constantly wet, which concerned us as a slip hazard. The elevator makes a scary bang sound as it stops at ground floor. There was a very strong odd odor in the hallway elevator and lobby 2 of the days we stayed..smelled like spicy fried food cooking??Overall, we enjoyed our stay and the things mentioned above did not negatively change our visit.

Just somewhere, I will not...

Liked: The location
Disliked: The room is very dirty!! hideaway bed was filthy!!!This staff in the kitchen was very polite.The food was terrible!!I will say The people at the front desk were very nice!

Did not stay, three rooms...

Liked: We checked in, went to our rooms and immediately told the front dest we could not stay due to mold in the rooms. we were told we would not be charged/ or immediately refunded. we were charged on July 21st, and to date August 6th , have not been refunded!
Disliked: Rooms were totally unacceptable

Good

Had difficulty sleeping with loud...

Liked: Convenient to the highway.
Disliked: Very loud AC. Breakfast choices were few.

Very good

Liked: Kids loved water park

Exceptional

Liked: Friendly staff , it was my daughters birthday she enjoyed the pool. She even made some new friends. Big parking lot, plus they provided big bottles of shampoo, conditioner plus lotion.

Good

Bad

Liked: Water park, staff
Disliked: Triple charged my credit card. Bad bed.