Sleep Inn & Suites Houston

Liked: Everything.
Disliked: Nothing.

Great place to stay and a short Uber ride to the White Oak Music Hall. Very good hotel and I would book here again if I am staying in the area.

Liked: I have a lot of good details. Easy to find; very well lit parking lot; front desk staff friendly and helpful; A/C in room worked great; very clean hotel and room; breakfast was good.
Disliked: No ice machine on the third floor.

Enjoyed my stay; will definitely be my hotel of choice if back out in that area.

Liked: The staff was very friendly and helpful. Also, the room was very neat and clean.

Very good

Very good

Liked: Free parking, room was clean.
Disliked: Lady at front desk needs training. They changed my arrival even i called, tell them I will arrive at 11 am. They gave the available rooms to people who showed up before me even they had been told I will check in at 11 am. I didnt ask for savings or move my reservation. I expected we are sorry, we will talk to housekeeper to get your room asap. I had been told rooms are given away first come first serve and go wait after 15 hours drive. I also had been threaten to cancel the reservation. I said lets do it, she responded to call the booking.com to cancel it. I didnt do it since booking.com was nt working properly. I stayed a day and moved myself to different hotel even it costed me two nights. Totally unprofessional.

Very good

Exceptional

Passable

I do not think the...

Liked: Close to Damian Field
Disliked: The toilet didn’t work properly, the beds were hard, I got charged twice for one night stay.

Worst to book

Disliked: They stole my money and lied then offer a certain room and still over charged me. I do not recomand at all. I had a smoking room as yoy can see. I did nor smoke in the room and they still chargeed me.

Exceptional

Great

Liked: Location
Disliked: Nothing