Name: Sleep Inn & Suites Fort Campbell
Address: 220 Auburn Street, Oak Grove, KY
Telephone: (888) 608-6346
Rating: 4

Poor

Good

Very good

Wonderful place to stay for...

Liked: This was a great place to stay and only a 6 min drive from oak grove gaming and racing where I was showing horses at the equestrian center.
Disliked: The facility was great friendly staff, clean, was exactly what I expected for the value. I won’t book through booking.com again for this hotel as they up seller me on a room with a private bathroom. When I ask the receptionist about this she informed that all the rooms had private restrooms. So congrats booking.com you made a extra $50 on something I would have had anyway.

Exceptional

Liked: Service, cleanness,
Disliked: No television for 2 days

Never again!

Liked: Staff nice, coffee was available, mini fridge was cold
Disliked: Literally everything else! Ants in our room 100’s, the carpet was soaked from ac unit, tv service not working whole stay, couch was broken springs and mattress, transferred to another room but wasn’t a suite. Blood on sheets, bathroom walls looked like something exploded in there, elevator floors probably hadn’t been washed this year and it’s mid August…

Exceptional

Liked: Everything
Disliked: Nothing

Exceptional

Absolutely shit. Nightmare

Liked: Nothing they gave me a hard time about my ESA certification on my dog. Ran my credit card 3 times for a pet deposit which I am not required to pay an then tried to charge my card 50 bucks when I left. I wouldn't recommend this place to anyone very disappointed will not stay there again ever. Then the black guy at the front desk was trying to hit on.my wife.
Disliked: Everything

The Best kept secret in...

Liked: Wow, where to start, lol first of all Elizabeth at the front desk was amazing. Even though she didn't have our room or any other room available when we got there earlier than expected I appreciate her trying her best to get us checked in.When we came back about 30 minutes before our check in time, she did have our room available and checked us in within a few minutes. She informed us of the breakfast that was included in our stay and the times it's available.Let me tell you, she wasn't lying when she said it was a very delicious spread. They're the first hotel I've stayed at that has four small Belgian Waffle makers, which is huge for me because I can never eat a full big one like at the other hotels, so that was a huge plus for me, along with the warm strawberry topping and both regular and sugar free syrup. They also had scrambled eggs and sausage patties that day, and the usual toast, bagel, muffins, cereal, yogurt, oatmeal, fresh fruit, juice, coffee and tea. Very nice selection and totally delicious.Our room was a handicap room, because I have mobility issues, and sometimes it's difficult to get in and out of a regular tub, and stand for even a quick shower, so I was very pleased to see a bench, detachable shower head along with a walk in shower, it made all the difference in the world for me.The King bed we had was so comfortable and had 6 soft pillows instead of the usual 3, was amazing. I fell asleep right away, and slept for nearly 3 hours after check in and then all night as well, which again is an added bonus for me because I usually don't sleep very well in hotels, because I toss and turn a lot and have many trips to the bathroom at night. I didn't have either of those issues during our stay.The room temperature was cool and I not only recommend this hotel to anyone visiting the Oak Grove area, but we're going back at the end of this month when we complete our move from Tennessee to Florida.
Disliked: There's not a thing I would change. Except maybe more towels.