Sleep Inn & Suites East Syracuse Guest Reviews
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Linda Sat, 14 June 2025
IF you stay, which I...
Liked: I ONLY choice this hotel as it had a shuttle service. I called in advance on the morning I was going to arrive and they confirmed they had a shuttle service to Syracuse hotel; so I dropped my car off at airport (as I had a very early flight) and called for the shuttle. NO SHUTTLE. You have to make a reservation 24 hrs in advance. This is NOT on their sight. So an extra $35 for a Uber to gt to hotel that I didn't plan on.I left a message for management and they again replied, I needed a reservation. Then put it on the website! And when people call confirming that a shuttle runs, ask them if they would like to make a reservation The rooms are nice. Nearest restaurant is a 15 -20 min walk - and when I was there it was raining. Plan accordingly
Disliked: Communciate
Sarris Sat, 14 June 2025
Very good
Liked: This hotel was GREAT. Stayed 5 nightsNot much to do around the hotel within walking distance, but other then that no complaints. Bed comfortable. Very clean. Breakfast was decent enough. I used the gym everyday. Staff very friendly
Disliked: Not much to do around the area within walking distance.
Lubomira Tue, 10 June 2025
Great stay, had everything we...
Liked: Rooms and bathrooms (even the hotel ones next to breakfast) were big and very clean. Staff is very helpful and friendly. Useful amenities in the rooms and in common spaces (toiletries, hairdryer, coffee machine, microwave, refrigerator).
Disliked: Breakfast is very basic, although there Is a waffles machine.9 stars only because of the breakfast. But we are Europeans, we do love our espresso in the morning.
Barbara Sun, 8 June 2025
Staff was very pleasant, and...
Liked: Cleanliness, pricing
Disliked: Tv wasn’t centrally, located in front of the bed
Roe Fri, 6 June 2025
Exceptional
Rita Fri, 6 June 2025
Would book again
Liked: Spacious, clean
Disliked: Would have appreciated a breakfast
Timothy Fri, 6 June 2025
convenient location near airport
Liked: Breakfast, clean location
Disliked: none
Lori Thu, 5 June 2025
Good
Tara Wed, 28 May 2025
Exceptional
Mariell Wed, 28 May 2025
Extra effort in details
Liked: Clean, comfortable and just perfect! They go the extra mile with every little detail of this place. Keep up the amazing work and many thanks!