Sleep Inn & Suites Cumberland

It was ok…probably won’t choose...

Liked: Location-great. Cleanliness-poor. Breakfast was good….breakfast staff very friendly. Front desk staff-couldn’t stop complaining the entire time about everything from his computer, his mouse, the fact someone was on hold,etc. Just annoying. Disappointed that there was no table in the room. Played cards on the ironing board. Someone near us was smoking pot at one point making our room stink.
Disliked: Dirty bedspread, shower curtain (complete with dirty hand prints), dirty shower wall (same reason as dirty hand prints). No table in room. Pool WAY smaller than it appeared in pic….did not use because of that with loud, young, splashing kids in it at the time…we just wanted to relax. No bathroom fan. A/C vent - no way to change direction of air coming out- pointing directly to bed (couldn’t move to other bed because it was dirty).

Good safe place to stay

Liked: Staff was helpful
Disliked: Nothing

Very good

Save your money and just...

Liked: Nothing in particular stood out.
Disliked: It was so dirty I half expected my car’s interior to be dirty when I walked out to it the next morning. The toilet seat was dirty, the chair inside was dirty, the door was WIDE OPEN when I came to my room. I had to inspect to see if anyone was in there. Stains all over the carpet, weird prints on the surfaces. Not worth it. Just walk in and look at the debris in the hallways. Pro tip for management: invest in this thing called a vacuum cleaner and run it maybe once or twice a week. I was impressed that they found new places to make dirty. I mean, I opened the cabinets in the room and sure enough, random crumbs and s**t in them too. I’ve never bothered to write a review or a hotel but this was disgusting and NOT worth 150. Plus they didn’t even have my booking when I showed up and I had to upcharge for a more expensive room. The checkout person didn’t ask the typical “how was everything question?” But I appreciated that because we both knew it was crap and we got to avoid an awkward interaction. btw, if the hotel agrees with my review, they’ll respond something generic like “we take your concern seriously blah blah blah”

Exceptional

Great for a pass through...

Liked: Great breakfast, great location.
Disliked: The office chair and furniture looks dirty and old.

Exceptional

Good

Stay was fine. Room was...

Liked: Clean property. Helpful and friendly staff.
Disliked: Beside truck stop so location was crowded. Had to cross path of truck stop, gas lanes, and a McDonald’s to access property.