Sleep Inn & Suites Cross Lanes - South Charleston Guest Reviews
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1.0 miles from Cross Lanes centre |
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Donald Sun, 21 April 2024
Liked: Front desk clerk
Disliked: No
Aaliyah Thu, 18 April 2024
Hope the pool is open...
Liked: Breakfast was great!
Disliked: They could have told us the pool was going to be closed. We chose that hotel due to the pool. So that was VERY disappointing.
Patricia Wed, 17 April 2024
Excellent Stay!
Liked: Always polite staff, super clean and great room!
Lafferty Mon, 15 April 2024
Great for what we needed...
Liked: It was super close to the location we needed it for. Breakfast was good. Close to shopping and dining.
Disliked: The pool was closed.
James Mon, 15 April 2024
Wonderful ,clean,great value and friendly.
Liked: It was great ,everything you would expect.
Disliked: Everything was fine.
Jaida Sun, 14 April 2024
Pleasant
Liked: Breakfast was the best thing about this place!! I love the breakfast lady she deserves a raise!!
Disliked: The check in experience. I didn’t feel like a guest, I didn’t feel welcomed.
Paul Thu, 11 April 2024
Good
Liked: Very clean. Little extras - cookies, soup, many choices for breakfast
Disliked: Loud banging against the wall. Staff was very accommodating and allowed us to change rooms. Then we had someone else banging loudly on the door next to our new room a few separate times. Just a rough night at the inn. We know what can be done is very limited. We appreciate that the staff did what they could. :-)
Gina Thu, 11 April 2024
Very good
Cheryl Sat, 6 April 2024
Nice value, comfortable bed and...
Liked: Easy parking, nice breakfast, very clean
Disliked: Our room was a little noisy. It’s an open loft area on the second floor, our room was just off that. It sounded like the front desk phone was ringing in our room.
Paul Sat, 6 April 2024
It exceeded our expectations!
Liked: It was very clean. Exceptional!
Disliked: Nothing