Sleep Inn & Suites Cross Lanes - South Charleston Guest Reviews
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James Tue, 29 July 2025
Superb
Jeffrey Fri, 25 July 2025
Very good
Liked: Nice comfortable room. Good breakfast with a nice variety of food. Cookies and popcorn for arrival gift.
Disliked: The pool was nice except for being way over chlorinated. Mine and my granddaughters eyes hurt all evening even though we didn’t open our eyes under water hardly at all. My wife noticed the suits had a strong odor of chlorine when we got home.
Cahill Tue, 22 July 2025
Exceptional
Liked: I love atmosphere... I just wish I got a chance to thank the staff
Cahill Sat, 19 July 2025
Exceptional
Tim Fri, 18 July 2025
Exceptional
Kathleen Thu, 17 July 2025
Would gladly stay there again
Liked: Staff were friendly and professional. Clean rooms, and exterior. I felt very safe and welcomed. Continental breakfast was excellent.
Disliked: Can’t think of anything
Vicki Mon, 14 July 2025
Excellent value and I will...
Liked: Location
Disliked: Nothing
Rickey Tue, 8 July 2025
Very good
Jera Fri, 27 June 2025
This complaint is not on...
Liked: Nice hotel and friendly staff. I use to only stay there and this is where I had all my family and friends from out of town stay. Prior to this weeks booking.
Disliked: They wouldn’t let me stay there because I am a “local” 100* outside and my central air went out at home is the only reason I needed a room but still has not refunded my $267 dollars! That was on 6/23 and still have not heard or seen my refund.
Reed Wed, 25 June 2025
We had a very pleasant...
Liked: Very friendly staff, clean and a very good breakfast.
Disliked: Nothing