Sleep Inn & Suites Augusta West Near Fort Eisenhower

Good

Very good

Dingy hotel, mediocre breakfast, as...

Liked: Location and price were why we booked.
Disliked: Room was not well cleaned (very obvious mess of skin flakes all over couch and ottoman) and main lamp didn't work (cord was cut). The guy at the front desk came up, looked at it, argued with us, denied that it was dirty, denied that it was skin, then eventually, grudgingly, sent someone to clean the room and replace the lamp. Very unpleasant and unnecessary interaction. Otherwise, it was just a dingy hotel, which is fine. But that front desk guy really worked hard to earn this bad review.

Disappointing

Liked: They overcharged with respect to the agreed price.

Exceptional

Liked: Everything

Exceptional

Exceptional

Passable

Never again.

Liked: Location
Disliked: Incompetent staff, reservation “didn’t show up” even though I had a confirmation message from the property, and they tried to make me book another room w/o confirming cancellation of the first room. And then were haggling prices and making the whole experience even worse.