For the price, if you are looking for something really clean, this is your place. Yes the walls are a little thin but you can't beat it for the price. Also close enough to downtown so cab fare was only $5 a person or less. We didn't make it for breakfast but the hotel staff we talked to were extremely pleasant and helpful. Although we didn't need them, having a small fridge and a microwave in the room could come in handy, especially with kids or if you were staying more than one night. No restaurant at the actual hotel but if you were hungry there is one close by that delivers to the hotel with very reasonable prices.

Liked: Very clean!

Good facility but poor customer...

Liked: It was clean and comfortable didn?t smell like smoke.
Disliked: The lady at the front wasn?t nice at all. Making mistakes with the keys and room number. Having someone trying to enter your room while you at sleep is scary I didn?t feel safe after that. We checked out before our original checking out date.

Bad

Liked: The desk clerk was awesome. She was very helpful and nice. That dump doesn't deserve her.
Disliked: The bedding was blood stained and had holes, and hair on the sheets. The key card didn't work, which isn't a big deal, but added to the fact that the room wasn't ready at check in and the neighborhood was sketchy at best. The guest were sketchy. Nothing was right. Bad neighborhood, bad view (a warehouse dock door), just bad. And the name is deceptive-Its not in Downtown! When the desk clerk offered for us to change our own sheets, I left. She was very pleasant and helpful, but this hotel is an absolute dump. I picked it on its reviews, I should've looked at its ratings.

Possible changes

Liked: Location to the hospital. Last time I looked they were listed as one of the hotels for discounts for family of patients but they never have rooms for them.
Disliked: My room smelt like someone had been smoking in it and the toilet didn't flush descent. Due to covid the breakfast was terrible, maybe the price could drop a bit

Exceptional

Liked: Pricey for the area

Exceptional

Passable

Good

Superb

Liked: It was a nice and pleasant stay. I recommend it. Centrally located to food in hospitals. Everything that was necessary, it was easy to get to. Easy to find what we needed.
Disliked: It wasn?t as ADA accessible as I needed. There were no wheelchairs, no handrails, no type of assistance for the handicapped.

It worked well for its...

Liked: It was close to the hospital where we had an early morning medical consult.
Disliked: We were not there long enough to participate in a free breakfast which I understand they are not doing because of Covid!