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Sleep Inn Springfield West eef - (855) 329-0862
Sleep Inn Springfield West, 3470 Freedom Drive, Springfield, IL -(855) 329-0862
Area: South Springfield
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BOOK ONLINE OR CALL - (855) 329-0862
3.4
HOTEL RATING: 
PLEASANT
3.4 out of 5 (300 Ratings)
6.5 miles from Springfield centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
The Sleep Inn hotel is located off Interstate 72 just one mile from the White Oaks Mall. This hotel is near the Abraham Lincoln Presidential Library and Museum New Salem State Park the University of Illinois at Springfield the Prairie Capital Convention Center and Lincoln Tomb State Historic Site at the Oak Ridge Cemetery. Located in the heart of Springfield's premier shopping area the hotel is close to Knight's Caribbean Water Adventure water park and a variety of restaurants entertainment venues movie theaters a comedy club and sports bar. The hotel also offers easy access to downtown Springfield including the State Capitol building and the Illinois State Fairgrounds. This Springfield hotel features many amenities including Free Morning Medley Hot Breakfast free local calls free weekday newspapers and free coffee. Pets are welcome with a stay fee. Business travelers will appreciate conveniences like free wireless high-speed Internet access and access to fax services. All rooms include coffee makers hair dryers irons ironing boards spacious work areas and oversize showers. Nonsmoking rooms are available.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Breakfast
` Free Internet Access
` Free Parking
` Pets Allowed
` Golf Course
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Fishing
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Horseback Riding
` Kitchen
` Off-Site parking
` Daily Housekeeping
` English
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Daily disinfection
` Facilities for disabled guests available
` Internet access in public areas
` Ironing amenities
` Laundry services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Sleep Inn Springfield West Guest Reviews

Overall Average Score: 
Pleasant (3.4 out of 5)

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2

Disappointing - 2 out of 5

Alan Thu, 30 June 2022

inconsistent statements regarding pets told...

0.5

Poor - 0.5 out of 5

Taylor Tue, 28 June 2022

BUG INFESTED NEVER STAYED!!!!

Liked: THIS PLACE WAS DISGUSTING ME & MY FAMILY NEVER STAYED AS SOON AS WE FINALLY GOT INSIDE THE ROOM THERE WERE BUGS CRAWLING ON THE BEDS, LAMP AND TABLE. WE INSTANTLY REPORTED TO FRONT DESK I WENT UPFRONT TOLD HIM I WOULD NOT BE STAYING AT THIS DISGUSTING HOTEL SHOWED HIM PHOTOS & VIDEO OF BUGS CRAWLING. I REQUESTED FULL REFUND AND AT THAT TIME I WAS TOLD I WOULDN?T BE CHARGED. I ASKED FOR RECEIPT HE SAID THEY DON?T GIVE OUT RECEIPTS. ME & MY FAMILY LEFT. I WAKE UP AFTER SEARCHING FOR A COMFORTABLE PLACE TO STAY ONLY TO FIND OUT I WASN?T JUST CHARGED ONCE BUT TWICE ALTHOUGH WE NEVER STAYED DUE TO UNSANITARY CONDITIONS! THIS PLACE NEEDS TO BE SHUT DOWN I AM REPORTING TO PUBLIC HEALTH & CORPORATE. I HAVE PHOTOS & VIDEOS OF BUGS CRAWLING ALL OVER THAT DISGUSTING ROOM! I WILL NEVER USE BOOKING.COM FOR ANY FUTURE TRIPS AND I WILL TELL EVERYONE I KNOW , ONLINE, BLOGS, CELEBRITIES, ETC. THE TERRIBLE SERVICE I?VE RECEIVED THUS FAR FROM ALL PARTIES INVOLVED ONTOP OF ME BEING CHARGED FOR THIS DISGUSTING MESS ME & MY FAMILY NEVER STAYED AT!!!! I?M BEYOND LIVID!!!!
Disliked: BUG INFESTED NEVER STAYED!!!!

2

Disappointing - 2 out of 5

Deborah Fri, 24 June 2022

Frustrating.

Liked: There was a kind member of staff who made a cup of coffee for me.
Disliked: When we got there we were not told there would be no breakfast or any tea or coffee making facilities in the room. When we asked we were told we could get hot drinks in the breakfast room. When we went to make a drink we were told drinks were only available at breakfast. When we went for breakfast we were told there wasn?t any!

0.5

Poor - 0.5 out of 5

Virginia Fri, 17 June 2022

No working toilet, water on...

Liked: No breakfast, not even coffee
Disliked: Everything

0.5

Poor - 0.5 out of 5

Michelle Fri, 17 June 2022

don?t stay here

Liked: nothing
Disliked: everything! absolutely horrible! no towels to give. the whole place smelled like weed. the staff complained constantly. my door wouldn?t shut all the way. the bathroom, bed room was just completely nasty.

0.5

Poor - 0.5 out of 5

Stroup Fri, 17 June 2022

I will never stay at...

Liked: There was a fridge and microwave.
Disliked: I reserved the room ahead of time and they told me they didn't have a room when I got there then told me they did but the air conditioner wasn't working. It was actually working but not well. The toiler was literally not attached to the floor. Its going to fall over with someone at some point. The shower door handles were dangling or missing. The room was not clean. There chunks of I don't want to know what on the counter. I got bug bites on my feet from the room. Two nights for close to $250. What a ripoff.

5

Exceptional - 5 out of 5

Angie Thu, 16 June 2022

Exceptional

Liked: The staff was friendly, we felt welcomed. Our stay was peaceful, we were there for our daughter?s baby shower but also a weekend getaway and it was great.

1

Poor - 1 out of 5

Anonymous Thu, 16 June 2022

Very poor

Liked: dirty burn holes in the sheets

1.5

Poor - 1.5 out of 5

Harry Mon, 13 June 2022

Poor

Liked: Walk in shower
Disliked: To small of tv and room to

4.5

Wonderful - 4.5 out of 5

Phillis Sun, 12 June 2022

AWESOME!!!!

Liked: The hotel workers and management are phenomenal!
Disliked: The bathroom should be thoroughly cleaned but it wasn?t awful.

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Sleep Inn Springfield West 3470 Freedom Drive, Springfield, IL