Sleep Inn Naperville

Bad

Disaster!

Liked: Nothing!!
Disliked: My experience at this hotel was very disappointing. The room was extremely dirty, and the walls were so thin I could hear every conversation and noise from neighboring rooms all night long. The front desk staff were unprofessional and unhelpful, and the overall management seemed disorganized and uninterested in guest comfort. The condition of the property—especially the filthy walls—made it feel more like a neglected motel than a proper hotel. Unfortunately, this stay was a complete waste of money. I would not recommend this place to anyone.

Good

poor customer service

Liked: bad staff and did not accommodate.
Disliked: staff and facilities. bathroom was clogged on arrival and staff didn't not want to help and told us to do it ourselves. absolutely pathetic staff. asked for manager and then they started panicking and decided to help

Very good

Exceptional

Worst smell of all times

Liked: Place and people service
Disliked: The hallways smell really bad and the room were I was smelled horrifying as if there was a dog leaving there had to go get cleaning supplies to help us with our stay will not be there any more

Very nice staff that was...

Liked: Love it all.
Disliked: Nothing.

Exceptional

Liked: Everything
Disliked: I loved everything