Sleep Inn Frederick

Unprofessional and rude, only cares...

Liked: Unresponsive to guess inquires and staff is rude.
Disliked: The lack of professionalism. The staff was rude and condescending, refused to let me speak to the manger and flat out lied.

Pleasant

Disappointing

Liked: Staff was friendly and the room was clean-ish
Disliked: The lobby smelled bad and the room was beat up with broken or missing items.

Very good

Disliked: Thr fact that they did not allow us to check in earlier than 3pm

Never stay here they are...

Liked: We loved this property until yesterday, we were treated like criminals, pulled out our room, basically told after we paid the person who work in the morning that we didmt, thry would not check the cameras, he wouldnt call the other employee, said his general manager is getting on him so I asked to speak to him. He woule not speak to me. After he show the front desl guy how to find our paymemt, they guy just say ok we figured it out no apologize for the way we were treat in fromt of other custmoers. The front desk is so rude i will never syay here again. He needs to learm how to do he job before he treats paying customers like criminals. Really i should have just left but i wasmt losing out our money amd pay to stay somewhete elae. Then the rude cleaning wakes us up in morning asking whrn we are leaving? Really? After yesterday.
Disliked: The front desk guy who worked sunday evening and the cleaning lady waking us and being rude, toilet bareoy flushed, towels hurt you skin and ive never had a bad exerience here until yesterday so i dont complain about little things like towels amd a toilet.

Exceptional

Pleasant

Disliked: The room was very stuffy when we got there and the room had a weird smell to it. Blankets on the bed were not comfy.

A pleasant and restful stay.

Liked: I was in Frederick for my grandson's high school graduation. The hotel location was very convenient to my family in Urbana.The hotel staff was very friendly and helpful. My check in was easy as well as my check out. The hotel is a good value. I did not take advantage of the breakfast that was included so I have no comments on that.
Disliked: The hotel lobby and furnishings could use some freshening up but again, it was not advertised as a 5 star facility. Body wash and shampoo in each room would be helpful. Also, my room did not have a hair dryer unless I missed it.

This was a very nice...