Name: Sleep Inn Elkhart
Address: 220 Caravan Drive, Elkhart, IN
Telephone: (888) 608-6346

Very good

Good enough to get a...

Liked: Not enough food for amount of guests.
Disliked: Pool & hot tub not open.No shower door handle. Had to leave shower door open while showering.Ice machine not working.Elevator inspection expired by one year.

Bad

Disliked: Well, we came up to visit family and get my children called before I made a reservation. asked if their pool was working, and they told me yes, so I went ahead and got a room. Got there, and they said the pool was broken and not open. Then I asked if we watched TV cause they were going to put us in a room with no TV. WE told them we want TV. So he said he would put us in a different room. We were already mad cause the pool wasn't open, but we decided to get the room. We got into the room and the TV didn't work, the toilet was broken and we always checked the bed anywhere we stayed just a habit. We got two queen beds, and both beds had stains on them and little blood spots from bed bugs. So I called the booking back and told them I wanted my money back. Booking sent them a confirmation to accept for us to get our money back. They still haven't accepted it. I called the hotel, and they are trying to say we did a no-show . Ya check the Camaras we were there.

Unfriendly and uncomfortable.

Liked: Nothing. This place looks like people live there. It was not clean and at 830pm they didn't even have a room ready when we showed up.
Disliked: Dirty. Crowded. Unprofessional staff. Stay somewhere else if you can help it.

Bad

Disliked: Nothing but waffle gor breakfest elevator didnt work pool was close ad said queen beds when they was actually full size

Don't recommend

Liked: The beds
Disliked: The green hot tub that was coldTrash in hallways, missing fire alarms, and room amenities, no towels in pool area, breakfast area very unkept

Will not be staying there...

Liked: Did not want to eat it .. not a very clean space Staff spoke every time I walked down 3 flights of stairs due to elevator NOT WORKING
Disliked: Cleaning! There was house keeping notes left behind in my room. stuff on the walls. Smell of smoke. Broken sink. Stains and gum stuck to celling

Good

Liked: That they returned my chrger
Disliked: No visitors i think they shoukd remove that

Pleasant

I will never use this...

Liked: I like that it didn't have bed bugs and there was restaurants nearby
Disliked: I did not like how dirty the room was there was poop on the back of the toilet on the tank area trash on the floor it wasn't vacuumed. The shower was brown. One of the actual worst parts was before booking I called the hotel to make sure their pool was in working order because I stayed at a hotel where I went just for the pool and it was closed I called they were like yes the son of the pool the jacuzzi the business center it's everything is okay the only thing shut down was the gym facility everything was closed and even though everything was closed and they said that a person came to take a vial of water to take to the lab from the pool and the jacuzzi water was yellow they were still letting people go in and swim and when I asked so is the pool actually closed he said technically it's closed. When I asked the maid come in and you know clean up the dresser because that was disgusting she told me all about the past person that stayed there with their toddler I wish I could upload the video that I took of the air conditioning unit that was completely disgusting with rotting food in it