Sleep Inn & Suites Moundsville - Wheeling

Exceptional

Had a great stay, comfortable...

Liked: Always get what I expect. Very clean. The breakfast is excellent and the lady working it is wonderful. Sorry I don't remember her name. Does a great job with a smile!
Disliked: There was the smell of bleach throughout the hotel. I love bleach, but needs toned down some.

Very good

Liked: Facility met expectation
Disliked: Breakfast

Great facility.

Liked: Great breakfast!
Disliked: Front desk very unhelpful. Had to call out to them for assistance. Did not tell us we had to ask for daily housekeeping. Dispensers in the shower were empty. Only 2 luggage transfer carts for 3 floors. We were informed that they had a lot of long term guests and could not keep up with short time guests for housekeeping.

Exceptional

Exceptional

Very good

Liked: Staff was very friendly. Everything was clean. Nice breakfast.
Disliked: N/A

Good

Liked: Value
Disliked: Location

Okay.

Liked: The breakfast was good and sufficient. You really need to add Hazelnut coffee flavored creamers, and Irish Crème flavored as well.
Disliked: I did not like the way Bookings .com handled our payment of the room. I paid for the room prior to leaving home had a receipt monies had been accepted but when I got there had to flash my card again and be told no funds available. This was unacceptable.