Sleep Inn And Suites Hagerstown

Exceptional

Liked: The kind staff and breakfast!
Disliked: The pool was closed.

Pleasant

Liked: Location, great staff
Disliked: Dirty, needs updating

Very poor

Liked: The shower
Disliked: The bugs.. bed bug spots on the mattress

Never again.

Liked: Nice big rooms
Disliked: Toilets didn't work, pool wasn't open, bad wifi

Bad

Disliked: The carpets were filthy and Tattered there was smudges on the doors were it looked like a mechanic didn't wash their hands. There was trash in the trash cans from previous guests. The pool wasn't working and obviously hadn't in a long time. I was their last march and the pool was also not working then.

Bad

Liked: the location has lot of things around it to eat, a Walmart etc
Disliked: was false advertisement when I booked to stay there specifically for their pool, it was under reconstruction!was so hot in the hotel, smelled like onions and ... stink. screaming kids were heard so far down the hallway from the room I was to have , like screaming bloody murder breakdown . front desk associate was nice but not helpful when asking for a refund due to their false advertisement and blamed the tire party vendors . we didn't even stay, walked in and walked out . never again

Very good

Liked: Convenient

Disappointing

Liked: Great location
Disliked: The pool and hot tub were closed. The wifi doesn't work. Breakfast was disgusting, including moldy eggs.

Pleasant

Liked: Good location. Close to dining and shopping. Friendly staff.
Disliked: The bed was broken on one side, making it very uncomfortable. The clock was broken.