Sleep Inn And Suites Grand Rapids Guest Reviews
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|11.4 miles from Grand Rapids centre|
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Grumpy Mon, 15 October 2018
Room was nice, staff was...
Liked: The room was nice. We traveled with another couple and there was plenty of room for the four of us to move around.
Disliked: Daniel at the front desk was very rude, made us to feel like idiots when we had a small issue with the deposit payment. The problem was quickly resolved, however, when I started to ask questions about the deposit process, he seemed as if I offended him. Every interaction after that was very short, like I was inconveniencing him. He was very rude, with a very poor attitude.
Jessica Mon, 15 October 2018
Excellent Value! Helpful and Friendly...
Liked: Staff was very friendly and helpful!! Gentleman at the front desk was very nice. I called down once we arrived in our room because the toilet was backed up, but he came right up and fixed it up for us!!!!
Alexey Mon, 15 October 2018
Liked: Nice room - all stuff needed was available.
Disliked: Breakfast was meehh.
Danny Mon, 15 October 2018
Liked: Location and cleanliness
Disliked: The bed was way too soft
Jennifer Mon, 15 October 2018
Excellent visit, would stay again...
Liked: The pillows were amazing and the rooms were nicely decorated. The breakfast was great
The day shift front desk guy was AWESOME. Very friendly and helpful
Disliked: The ceiling in the book room looks like it really needs some work. And the back door we were using didn't actually latch every time.
Shane Sun, 14 October 2018
Liked: Supper hotel, excellent, clean good food, great staff 10 out 10 .
Disliked: Excellent hotel
David Sun, 14 October 2018
Katherine Sat, 13 October 2018
Nothing special - just regular...
Liked: Average roadside hotel - big, with a specific smell of such places (if you've been to the US motels you understand what I mean), nothing special. Omelet with cheese and jam with whole strawberries for waffles for breakfast were the most significant part of staying in this place.
Disliked: Bedbugs! No power adaptor for European sockets - if you are a non-US traveler, you have to take this into consideration.
Brinton Thu, 11 October 2018
Itworks Wed, 10 October 2018
Liked: The room was very clean and comfortable. Convenient and easy distance to Devos Place. Great Breakfast.
Disliked: Toilet took several times to flush completely, advised staff at check out. Wasn't so much of an inconvenience during stay.