Sleep Inn and Suites Grand Rapids Guest Reviews
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|11.4 miles from Grand Rapids centre|
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Sonya Thu, 31 December 2020
Shery Thu, 3 December 2020
Kerry Wed, 2 December 2020
Wyndham is the dirtiest hotel...
Disliked: Didn?t stay at the Sleep Inn or my rating would be higher. I was sent to the Wyndham due to COVID-19. It sucked completely! Staff was good but the property was so run down and too many things I won?t have room to type it all here. NEVER AGAIN WILL I STAY AT THAT PROPERTY AGAIN! Sleep Inn has always been my go to so I expected the same from all their properties. I had to change rooms and I only got one set of towels. I didn?t take enough pictures, but the carpets in the room were so dirty I wouldn?t take my shoes off unless I was in bed. The carpet throughout the hotel were stained and bleached. Not to mention the questionable people staying there that left me feeling unsafe and dirty.
Lisa Sat, 31 October 2020
Price was cheaper than other...
Liked: Location was close to shopping and fav restaraunts
Disliked: The hotel smelled of Marijuana. There was a $100 deposit that was charged when arriving that we were not aware of prior to check in. Our room lost all power in.middle of our stay and we had to pack up and move to a whole other room.
Amanda Fri, 30 October 2020
Liked: Staff allowed me to check out at 1pm due to traveling for work at the hospital and working night shift.
Disliked: The sleep in and suites was closed and they redirected me to their sister location Clarion inn and suites, extremely Poor customer service at clarion inn, below average cleanliness, staff refused to get me alternate pillows due to down allergy
Shandy Fri, 30 October 2020
Anonymous Wed, 28 October 2020
Liked: It was quiet after 10pm. Some places I have stayed have noise in the halls until midnight to 2am on the weekends.
Disliked: I didn't stay at Sleep Inn, they called me the day of my stay to say they had closed due to the covid. They sent my reservation to Clarion Inn. The halls and entryways were filthy. My feet stuck to the floor in the elevator. It looks as though it hadn't been swept or mopped in weeks. There were cigarette butts at the entryway that I used to get to my room. The staff was friendly when I did see someone. The room seemed clean enough though.
Mykward Mon, 19 October 2020
Liked: Nice, clean, spacious rooms
Disliked: It was too easy to hear noise in the hallway. Housekeeping woke us up at 8am on a Sunday and check out wasn't until 11. We could hear doors closing loudly, people talking loudly, the ice machine, etc
Deangelo Sun, 18 October 2020
Paul Fri, 16 October 2020