SKY SUITE HOTEL

Appalling Experience at Sky Suite...

Disliked: Last week, I had a very unpleasant experience with my stay at the Sky Suite Hotel, located on the iconic Žižkov Tower in Prague. I had booked a luxury suite boasting panoramic views of the city, priced at over CZK 10,000 per night, expecting a corresponding level of service.My girlfriend checked in during the afternoon, and I picked her up later in the evening for a romantic walk through Prague and a lovely dinner, planning to return to the suite for a beautiful night. However, when we came back around 1 a.m., we found ourselves completely unable to enter the hotel. The reception was closed, all entrances were locked, there was no card reader, and no instructions on how to access the suite during nighttime hours.My partner had not received any information about the night access procedure during check-in. The next morning, when she inquired at the now-open reception, she was told that access was possible via the garage — which had also been locked.This experience was absolutely unacceptable, especially considering the price and the hotel’s advertised level of service. I would also like to warn other potential guests that accessing the hotel at night can be extremely problematic, and the hotel clearly fails to provide sufficient information to ensure a smooth return after hours.

Very expensive to be disturbed...

Liked: Great views
Disliked: Restaurant was closed and there was a noisy private party on during the evening of our stay

Exceptional

Liked: amazing, unique location

Unique room with the view...

Liked: It only one room on this hotel. Good room Good view and excellent service
Disliked: No

Exceptional