Exceptional

Exceptional

Good

Very good

Liked: Room was perfect, just like the picture. Very clean as well. Unfortunately due to what?s going on right now with COVID-19, the restaurant/bar and other facilities were closed . But that was fine because there was a 24hr diner around
Disliked: I paid for the incidental fee with my card (150) and the room itself with cash. The morning I had to leave, the hotel charged me another 70 dollars. I called them immediately and their response was ?I?m so sorry, we made a huge mistake. We didn?t realize you paid in cash? ... WHAT? Excuse me ? Does that even make sense ? So now I?m waiting to receive 220 from them because of a careless mistake.

Great Location and Excellent Hotel

Liked: Location location location. Lower EastSide - near galleries, restaurants (French Diner!), music venues (next to Rockwood Music Hall). I've stayed here twice. First time I was upgraded to a huge corner room. Second time the room was on the same floor and across from elevators (only a mild annoyance), and smaller. Still, a very European style hotel. I will stay again. Excellent sushi restaurant in the hotel.
Disliked: Nothing really.

Good

Disliked: The only problem were loud music from the nightclub on Friday night that keeps us awake til 4 in the morning. A hotel that cost this much should avoid this, we complained but did not hear anything from the service desk at the hotel.

I?ll stay there again.

Liked: Great hotel
Disliked: No indoor pool

Poor

Disliked: Everything. This is party hotel that needs so much renovation it looks really out dated or badly maintained. The rooms are really badly isolated. I called 3 times for a party in the room next door nothing was done to ensure I could sleep. Staff is extremely friendly or welcoming. Not worth staying there

Good