Sir Albert Hotel

Excellent location, friendly people

Liked: Excellent location for me
Disliked: Room size

Great area and super comfortable...

Liked: We booked a deluxe double room and requested a corner room which we got and that great. Was nicely decorated with sleek, modern interior and loved that we had a balcony and could let in fresh air. The room was a great size with won’t have room for two people although some toom was taken up by a broken tv. The bed was so comfortable it was hard to get up and we absolutely loved Izakaya restaurant downstairs.
Disliked: The tv in our room didn’t work. The phone didn’t work either. We were then told to use the QR code and what’s app to contact them. So it begs the question of what’s the point of either? The tv and phone should be removed if they don’t work as they take up valuable space. The coffee machine and snack basket were on one bedside table, they could easily be moved to the tv cabinet area instead. We found that ordering room service was really slow and wished we could just make a phone call. The shower also gets water everywhere and made the bathroom slippery which is a hazard and should be fixed.

Exceptional

Superb

Deceiving. Not worth the price...

Liked: Staff was cheerful, but that was it. Not effective in anticipating problems, not well organised to know what services were already contracted. In summary, apparently outstanding, chaotic in reality.
Disliked: Not a hotel to be recommended. Days before travelling they send you emails inviting you for a room upgrade for a price, a flowers’ bouquet welcoming you or including breakfast. All them at a reasonable price so I took them all. When I got there, the expected quiet room with balcony was not the assigned room but rather a noisy first floor one and there was no sight of the flowers.Only after complaining, it was resolved, which means they have little care or supervision of what their customers get for what they pay.We woke up early, and we enjoyed the prepaid breakfast (not a great choice of options but fair enough) and we hanged the sign to make up the room. When we were back, at around 16:00, the room was still untidy. Certainly we complaint again and in less than 2 hours!!! It was ready to use again. We got excuses from staff saying that they priorise rooms for new entries and leave the ones for existing clients for the evening.All in all not proper for a 4-stars hotel at 400€ the night.Not my next option in Amsterdam.

Exceptional

Very good

Good

Excellent

Liked: Izakaya shower
Disliked: Nohing