Silversmith Hotel Chicago Downtown Guest Reviews
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Write a review
Darren, Naperville, visiting CIBC Theatre
Great hotel; wonderful location; excellent rooms but above all the lady at the front desk was so helpful, polite and went above and beyond to make our stay an experience to remember - she took it from good to great!
Liked: The front desk service was on a different level.
Disliked: Nothing.
Jenny G, Decatur
Liked: Very clean and close to everything
Deborah Tue, 19 August 2025
Magnificent
Liked: Everything the experience was amazingThe lady at the front desk don’t recall her name but actually explained us very little thing we could do at Chicago and where to go omg she was so helpful and NICE DEFINETLY A COME BACK
Tahjanae Mon, 18 August 2025
Would be booking again.
Liked: Very clean, staff very accommodating and walls are thick so noise wasn’t an issue
Disliked: Breakfast menu was small and wasn’t included in room.
Tara Fri, 15 August 2025
Superb
Albert Thu, 14 August 2025
Superb
Liked: Prime location and good proximity
Jc Mon, 11 August 2025
Exceptional
Liked: Everything, they are very accommodating, helpful, and informative. They suggest the best places to visit, helping you with things you need, and even asking how they can make your stay more comfortable. Look for Victor! He's so amazing, so helpful, and compassionate towards taking care of guest. Rest assured!
Disliked: Nothing, probably microwave options on rooms
Mark Mon, 11 August 2025
Very good
Benjamin Sat, 9 August 2025
Good
Liked: Is very close to everything
Disliked: One guy at the front desk . He need to work on his customer service skills
Wayne Thu, 7 August 2025
Superb
Shari Tue, 5 August 2025
Exceptional
Anonymous Tue, 5 August 2025
Very good