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AustraliaSilversmith Hotel Chicago Downtown Guest Reviews
Overall Average Score:
Excellent (4.4 out of 5)
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Darren, Naperville, visiting CIBC Theatre Fri, 15 February 2019
Great hotel; wonderful location; excellent rooms but above all the lady at the front desk was so helpful, polite and went above and beyond to make our stay an experience to remember - she took it from good to great!
Liked: The front desk service was on a different level.
Disliked: Nothing.
Jenny G, Decatur Tue, 19 July 2011
Liked: Very clean and close to everything
Ben Thu, 23 September 2021
Exceptional
Anonymous Sun, 19 September 2021
Exceptional
Anonymous Sun, 19 September 2021
Superb
Liked: The location and atmosphere
Disliked: The reception staff are so helpful and their managers are awesome.
Brian Sat, 18 September 2021
Superb
Blair Thu, 16 September 2021
Would go again if slightly...
Liked: Location and room were very nice.
Disliked: Door was very difficult to open to bedroom
Anonymous Tue, 14 September 2021
Exceptional
Dakota Thu, 9 September 2021
Exceptional
Renata Wed, 8 September 2021
Bad service
Liked: Location, cleanliness
Disliked: Front desk service
Patricia Wed, 8 September 2021
Excellent front desk and location
Liked: Front desk and location was really excellent. The hotel is a little run down needs a revamp. The view from our room was horrible, the room was clean and comfortable. Price is a little high but I? believe is because of the location.
Disliked: The hotel should embrace the old but make glamorous not hide the old and have the wanna be modern that is not good.
Verified Hotel Guest Tue, 7 September 2021
Liked: Great central location.
Disliked: Staff wasn�¿t friendly. Arrived one hour before check in and the receptionist said they had a room ready but if I wanted it I had to pay $25. I never experienced this at any hotel and the approach made it seem like she just wanted me to pay.
