Silversmith Hotel Chicago Downtown

Great hotel; wonderful location; excellent rooms but above all the lady at the front desk was so helpful, polite and went above and beyond to make our stay an experience to remember - she took it from good to great!

Liked: The front desk service was on a different level.
Disliked: Nothing.

Liked: Very clean and close to everything

Great unit in and perf...

Liked: Easy in, easy out.
Disliked: Don’t expect a possible late check out.

Bad

Great except for the fact...

Liked: The location was awesome. I could not have asked for better. The proximity to the L trains was perfect.
Disliked: The room smelled of stale smoke. Someone had obviously smoked in the room previously. When I got home, I had to wash everything in my suitcase - even things I did not wear because of the smell of smoke. I had to spray Fabreze on items like shoes and other things that had the smell of smoke. I expected a non-smoking room but this room had obviously been smoked in.

Worst ever. Moved out and...

Liked: Nothing whatsoever
Disliked: LocationNoiseSmell

Very good

Liked: Tall ceilings, full kitchen, quiet room (window facing courtyard). Excellent location - walk to Millennium Park, Art Institute, and more.
Disliked: Tabacco smell in the hallway (tabacco shop on the premises).

Nice apartment, but not very...

Liked: The two bedroom apartment was clean and tidy, with great beds and pillow.the location was great.
Disliked: The apartment we had was on street frontage. The train tracks run parallel to the apartment on the street and are very frequent and VERY loud, and run through the night. The windows need some for on noise reduction on them. It was impossible to relax and watch some TV as you frequently could not hear it over the trains. On the Saturday night, loud music started at 1.30am and went until 4.30am, blasting into the bedroom. People down on the street yelled and screamed, all of which could be heard in the apartment. Sonder had provided ear plugs and white noise, but these did not help. WARNING, if you are a light sleeper, make sure you dont get the street front apartment.

Great short stay central city...

Liked: Amazing location, and very quiet for being on the L line! Comfortable and spacious.
Disliked: Absolutely bare bones fit out. Adequate but not well set up for anything but a short (3 nights) stay. TV not set up for anything but streaming service… no free to view operational.

Very good

Liked: Location was close to Millennium Park
Disliked: Noise from CTA train was very annoying.

Good

Liked: Very nice decor, comfy
Disliked: Loud, right next to train line, no dark blinds for the night