Pleasant

Liked: Good value for money.
Disliked: Poor wi-fi

Very good

Enjoyed my stay and will...

Liked: Friendly staff good location
Disliked: Nothing

Very disappointing stay at the...

Liked: Tram stop across the road was handy but the location was too far out , not much near by.Entertainment not too bad , different singer every night and bingo, wifi in room quite good but didnt work in lounge.That was about it .
Disliked: Hotel is not in the best location too far out from everything , nearest pub etc was about 10 minute walk. Run down and needs a good revamp.No TV in lounge.Bathoom was tiny as was the shower , if your on the large side you wldnt fit in it !Some one was smoking in their room , whole corridor on 1st floor was stinking , no manager around but told the barman. Breakfast could be better , myself and my mum were put at the end of a cramped table of 4 men, no table of our own. Tea was cold , toast was hardly toasted and cooked breakfast wasnt hot !Was obviously pre plated.Would not return.

Good

Sort out the breakfast issue...

Liked: Bar area was a good size. We booked a twin and had a large room with 2 double beds. Water pressure in the shower was excellent and plenty of hot water. Tram station 2 minute walk
Disliked: They should do breakfast in 2 sittings. Everyone was there at 8.30 and the restaurant was packed. It took the waiter 45 mins to get to us to ask what we wanted.

Few days away with family

Liked: There was a problem with the rooms i booked at no fault of the hotel, they had received incorrect information from booking.com, they managed to sort out the problem easily.The staff were all great and made everyone feel welcome, I will definitely stay here again.

Good

Superb

Liked: entertainment both nights was excellenthotel and food excellent