we only spent the night...

Liked: it was a nice set up and clean.
Disliked: The water dispenser was not working in the hallway and we were unable to get any water.

Good

Very good

Liked: good value
Disliked: they should tell me where to park my car, where is the check in before I arrive.

Superb

Good

Liked: Good location on ?The Row?. The room was nicer than expected from the booking photos. Great view of the mountains and city. Comfy bed and large TV in room.
Disliked: The Keurig coffee maker did not work in room. Check out time was listed as 12 pm, however the housekeeping staff knocked on my door and came in the room at 8:30 am, 9:30 am, and again at 10 am. I informed the staff members each time that I would be out around 10:30-11 am. I?m not sure why they kept coming back when check out clearly wasn?t for quite some time. It made us feel like they?re kicking us out.

The facility needs to be...

Liked: The pool area was updated and clean.
Disliked: The lobby, parking garages, hallways and reception areas all smelled like smoke. The elevators were dirty, there was no ice in the ice machines and the staff were few and far between.

the first disappointing stay at...

Liked: convenient downtown
Disliked: the room was warm and I could not get it to cool down which made it difficult to sleep. I called at least 10 times to try and talk with someone without success. additionally, I asked to be away from the elevator for noise reasons and I was placed two doors down.

Exceptional

Exceptional

Liked: To eat at.Convenient to the show we went to downtown.and happy there was a place open late