Silver Fern Rotorua - Accommodation & Spa

Wonderful stay

Liked: Close to where we needed to be
Disliked: Nothing

Was good value for money,...

Liked: It was comfortable
Disliked: The TV sound didn’t work

Superb

Liked: Clean & tidy unit with hot tub outside the unit
Disliked: Hot tub area had no extractor fan for steam to escape causing area to be very damp & very wet floor.

Ok for the night but...

Liked: I liked that we had a stay package that contained biscuits & milk.. Liked the spa jets were working.. Liked the shower pressure..
Disliked: We had a late night visitor the crawled out from our bed onto my partners arm - a cockroach.Maybe the motel needs to look at getting some sort of hrv system for the rooms due to the condensation. I didnt like how there are hidden costs to the motel on arrival - $200 bond on top of the payment already paid.. The taken photos of my license information was a bit odd.. I didnt catch the woman who done that to ask her to remove it after our stay..

Exceptional

Liked: Everything

Very good

Very good

Good

Liked: Ample parking, friendly staff on arrival, very clean room, and having a spa in the room was fantastic, especially having a hard day and relaxing in it.
Disliked: TV should be bigger and bed was too hard for us, and pillows were uncomfortable.

Exceptional

Liked: It was really good and definitely I will book this hotel next time.