We just couldn't be happier! This was a great stay and we'll be back.

Liked: The location- easy walk to grocery, drug store and several other places if needed; the comfort of the bed; the shower; nice to have a refrigerator and microwave in the room. The restaurant (Jimmy's) is excellent. The room was VERY clean and comfortable. The parking was secure and handy. We were treated very well by the staff at the front desk. The hotel shuttle to the wharf was SO handy and easy for us.

Had a great stay. Ordered room service and the food was brought promptly. Granddaughter loved the pool. Room was clean and the beds were very comfy. Would definitely stay there again.

Very nice hotel, helpful staff. I had to book another night because I came down with a stomach bug as soon as I got there. Housekeeping was helpful and accommodating. Comfy beds. Thankful for room service!

Disliked: Pool was out of order. It wasn't a huge deal as I got sick and wouldn't have been able to use it but my teens would have liked it.

Our Jacuzzi suite was top...

Liked: Everything!

Superb

Relaxing!

Had a super fun trip!

Liked: The front desk staff was incredibly helpful. I was traveling with 2 teen girls, wanted to know where the cool, safe places to shop and wander were. Gal took the time to tell me where and how to get to everything. Hotel was in a super hip, safe area- great walking distance to lots of shops, restaurants, and public transport!
Disliked: Pricey, but worth it for location.

I would really like to...

Liked: Secure building, private parking, close to all attractions, easy use of bus and trolley car, clean, QUIET, great food nearby, and the beds were extraordinarily comfortable. We will return.
Disliked: Only that the cost was high. I know everything is increasing in cost but $400+ for two queen beds for a night is a lot. Parking was extra and the hotel puts a refundable hold on your credit card for 25% more of your estimated bill before you check out for incidentals.

Nice room, worst un-interested staff...

Liked: Decent room with Jacuzzi and fireplace, very comfortable bed
Disliked: More expensive jacuzzi and fireplace king room faced major road-construction side of the hotel starting super early the next morning with rock-hammers and major construction equipment waking me up before 7am!!! Front desk staff is just ok, some of them were completely clueless when checking in my second room. Left my passports by accident. NO-ONE CALLED me after they found them, I could have turned around and picked them up. No calls to let me know that I left them there, frantically looked for them at my lakehouse back in Idaho two days later until I finally called Silver cloud and they confirmed that I had left them there. Ridiculous guest service, similarly bad to what I experienced just last week again at another Silver cloud property. Won't go back anywhere near any of their properties!!!

I would stay here again....

Liked: The room was spacious and comfortable. Room amenities were just right. In my opinion there?s not much to do within walking distance, but it was a short Lyft ride to get to any destination we wanted.
Disliked: The restaurant is very expensive and could offer some simpler and less expensive options. Luckily there?s an iHop just behind the hotel.

great location and very clean

Liked: location
Disliked: card keys stopped working on most days, which meant having to visit reception severals occasions to issue new cards

Very good

Liked: No breakfast offered - had to walk to IHOP
Disliked: Breakfast