Exceptional

Liked: amazing location, super safe, friendly helpful staff.

Pleasant

Disliked: very noisy, people walking in upstair as we stay in underground

Great location, great staff, very...

Liked: Location was excellent! The bus to Victoria Station was right outside the front door. Afew minutes to the Station and we could get everywhere. All the staff were very friendly and helpful. Breakfast was just enough for us. I walk with a cane and staff helped me get my food and coffee. Very kind. The wonderful Italian restaurant down the street was a real bonus.
Disliked: Did not like the size of the room. Very cramped! Bathroom was okay, but one hook for a towel, very little space for toiletries- had to keep them on the small table in the room. Very inconvenient. Also, the towel rack was placed so high that the only way I could reach the towels was to knock them down with my cane!

Once is enough

Liked: Good situation.. Excellent facility for leaving luggageRooms very clean.
Disliked: Although prepaid, a £25 room deposit was requested, quite adamantly , on arrival , .. there was no prior notification of this through Booking .com or on the Hotels website.Breakfast was not very good,, especially the limp toast and lack of choice.,. hard boiled eggs in shells, scrambled eggs and baked beans . This was advertised as a Continental breakfast, proving that the hotel owner had never been to the Continent otherwise cheese and meats and pastries would have been provided..Room 107 has 2 large aircon units outside its window., these run continually all night. Dreadful nights sleep.Our 2 rooms were advertised as on ground floor, I rang the hotel prior to arriving to confirm, they confirmed.On arrival one room on ground floor other room on 1st floor..As you will gather, none too impressed with this hotel... especially as have found Belgrave Road has so many better hotel options.

warm, fabulous shower, staff lovely

Liked: fine very happy, some of the chairs could do with a clean
Disliked: nothing really, I was happy enough

I was there for work,...

Liked: Convenient location in an attractive part of London.
Disliked: Check in was made very slow by the computer based systems. Sometimes computers really slow things down!Breakfast was quite basic, but perfectly acceptable.

Good

Liked: Comfy bed, staff were lovely, breakfast included was alright too. Shower was lovely, great location.
Disliked: TV didnt work, was woken up at 11.30pm by either noisy staff or guests unsure who, and again at 6.00am the next morning by people going to the bins so the location of my room wasnt the best.

Superb

Liked: Central locationQuiet room
Disliked: No gluten free options for breakfast

My stay there was very...

Liked: The Staff was very nice. The Rooms were clean and the beds comfortable. The breakfast was not the best but ok.
Disliked: The breakfast could be better.