Shoreline Inn & Conference Center Ascend Hotel Collection Guest Reviews
Write a review
1.0 miles from Muskegon centre |
Write a review
Susan Tue, 30 April 2024
Superb
Jamie Tue, 23 April 2024
Very disappointing
Liked: Nice pool
Disliked: Very old and out dated, fireplace in room didn’t work, shower and jacuzzi tub both leaked constantly. Linens and towels were old and warn . We stayed I. A suite that had no extras to justify the huge price difference. The TV was very small and from the 90’s
Matthew Tue, 23 April 2024
Beautiful hotel and great facilities.
Liked: The hotel was really nice, way fancier and more impressive than I expected. The fact that they had a rental bike was a real bonus. The pool & hot tubs were great. The Lake House next door was excellent. Everything really comfortable and clean and nice. I wish we could have stayed longer!
Disliked: Only a couple of things: First, there was no remote control for the TV in our room. We told the front desk but got no response. When I went downstairs to check, she said she'd called Maintenance but couldn't reach anyone. I stood there with her while she tried again and again there was no answer. That's pretty alarming, since it could have been something a lot more serious than just a missing remote control.
Nancy Tue, 23 April 2024
Pleasant
Liked: Scenery was nice.
Disliked: No room service and not many options around the Hotel.
Dora Sun, 21 April 2024
Everything was great
Liked: I enjoy the breakfast and my stay, l will come back again
Sophia Sun, 14 April 2024
Exceptional
Matthew Thu, 11 April 2024
It suited the purpose we...
Liked: The beds and pillows are great. Dinner food and drinks good.Great view of the water Night bartender girl very nice. Day bartender nice. Breakfast so so. Front desk staff and ground very nice. Pool area very good. Rooms are clean , mostly. Lobby area and pool area were really cool. Reminded one of a 1940's style hotel. Bar area small but situated in a neat way.
Disliked: Room celling was very dirty at air vent. room had lots of unused space. Could have used a seperate half walled area for the sink and coffee area. TV really small. Furnishings looked very cheap. Bathroom celling really needs to be done better. It was not good. Shower faucet really loose . Again. Lots of unused space and cheap countertops/vanity/shower .
Susan Tue, 9 April 2024
Superb
Liked: The girl at the breakfast bar was outstanding! She was so friendly and we enjoyed talking to her!
Disliked: The cost of the restaurant was a little pricey.
Pam Sat, 6 April 2024
Great hotel
Liked: Did not est breakfast
Disliked: Big kids in pool playing catch with a ball. Didn't want my young grandkids to get hurt so we had to leave.
Debra Mon, 1 April 2024
Great Hotel
Liked: Over looking Muskegon Lake