Superb

We thoroughly enjoyed our stay!

Liked: Location was amazing! loved the big balcony and view! staff was very nice and helpful. bed was comfortable. it was clean. Highly recommend!
Disliked: nothing, just a little pricey

Exceptional

Exceptional

Liked: Great service

Bad

Liked: The hotel located at Santa Monica at a great location near the beach. Great ocean view, basic fitness room, minimum breakfast restaurant.
Disliked: When we arrived and presented our booking voucher reservation, we were told that the total price is higher than what we have in our voucher, and insisted that we will pay additional $300 taxes (although the written voucher said that the total price included taxes).!We asked them to resolve the issue with Booking, and they say that they called Booking and it?s a mistake by Booking and demanded that we pay a completely the new price than the price we have officially on paper with Booking. Shame on a 4-star hotel, and the manager Jonathan that behave like that. We hope Booking resolve this issue with the hotel and give us back the money.

Exceptional

had a great time again...

Liked: we have stayed here before as it?s close to Santa Monica Pier

Exceptional

Exceptional