Shilo Inn Suites Klamath Falls

Good

Exceptional

So very satisfying as our...

Liked: We love the hotel. We've also stayed at the one in Elko, NV. Always clean and spacious. Beds are great too!
Disliked: NA

Basics you need and appreciate...

Liked: I enjoy the convenience of the location for the purpose of our visit (tour Oregon Tech). The room was comfortable and clean. I love the Shilo asking guests to confirm if they want cleaning services and the ability to get more towels, tp, etc from the front desk. We really enjoy that Shilo pool is open until 11pm. Many facilities seem to close pools at 9p. We only grabbed breakfast very quickly on way out one of the mornings so I cannot comment much on that. We had a nice view and appreciated being able to open window.
Disliked: Our biggest complaint would be the access on TV. Not a smart TV so unable to log into own streaming services. No guide to see what is on or coming up. Led to a lot of channel flipping for bored youth. Would highly recommend either disabling or repairing speaker in the elevator. The ding every time you get on is jarring and loud. We were disappointed both the steam and sauna were out of order. I have stayed at this location before and it is where my family often stays when they are visiting Klamath Falls. I would recommend that it is time for a refresh on items like the shower heads, hinges on the doors, the oxidation and hard water stains make it feel run down. A very fine line for some. I don't need modern interior design but also want to feel the building is maintained. Did also find cobwebs in windows upon opening drapes all the way.

Very good

Liked: Room was big, spacious, great for pets. Hotel is well located. Staff is welcoming.
Disliked: Breakfast had only sugary options.

Exceptional

Liked: The location to the college & the pool- hot tub
Disliked: No hot food for the breakfast

Very good

Liked: Great location, needs a little revamping.

Bad

Very good