Shilo Inn Suites Hotel - Helena Guest Reviews
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|2.1 miles from Helena centre|
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Jacqueline Thu, 6 May 2021
Disliked: The pool was closed even though it didn't say that online.
Dana Thu, 6 May 2021
The place was filthy, the...
Liked: Absolutely nothing, I was double billed and had to wait for a refund
Disliked: Richard at the front desk, he had just started. He was very kind to me and patient. He took my information, and helped me.
Rosin Thu, 29 April 2021
There was no downside, we...
Liked: The beds were very comfortable. The room was very clean and actually got real, glass coffee cups! The staff were efficient and pleasant. The value was very good.
Julia Mon, 26 April 2021
Disliked: Pool closed, and no breakfast served "because of COVID" but both are advertised
Elizabeth Sun, 25 April 2021
Absolutely disgusting and a waste...
Liked: nothing it was absolutely disgusting. It was nothing like was advertised gross.
Disliked: The hotel charged us three times when we only should have been charged for one. The room was filthy covered in old puke and dirt. The beds were broken god knows when the sheets were washed. For a non smoking hotel it was subpar.The staff were complete idiots who wouldn?t know how to work in a hotel if they tried. The lady checking us in deleted our whole reservation just because she didn?t read a fine print saying we had paid online thus having us being charged TWO MORE TIMES.
Abdisalam Thu, 22 April 2021
Cherie Mon, 19 April 2021
Liked: Dirty bed spread awful room and experience
Disliked: Run down
Vinyard Mon, 19 April 2021
Sandra Thu, 15 April 2021
staff was friendly, room was...
Liked: Staff was very nice
Disliked: People going in and out of there doors at all hours of the night kept waking me up.
Ashley Wed, 14 April 2021
Disliked: The lady who works there double charged up and then refused to give out money back and physically assaulted me. There was food under the bed.