Sheraton Virginia Beach Oceanfront Hotel

Great stay loved the accommodations...

Liked: Loved the rooms and lobby and staff was super helpful
Disliked: The pool stayed a little bit of a mess during the day. Someone should come check during the day The towels and trash.

Uncomfortable

Liked: Location
Disliked: Room was uncomfortable - AC made a lot of noise

Good

Liked: Location
Disliked: Cleaning staff was slow and mostly non English speaking

Exceptional

Liked: Room was pool/beach accessible which was amazing.
Disliked: The restaurant needs work. We ordered some food that took kinda long to come out, and when we asked for utensils, I guess Monique forgot, so we had to ask the bartender for utensils. Nonetheless, the food was really good; however, the service was lacking, which made the experience not as good as it could’ve been.

Bad

Disliked: Overbooked our ocean view room that I booked 3 months in advance, got stuck with a city view

The location is excellent. The...

Liked: The Staff from the Restaurant also worked at the outside Bar that was located near our room at the pool. I was super Impressed with Monique, Lee and Mason as well as the 2 girls that were waiting on the outside tables.I watched them work and they are amazing at what they do.
Disliked: We booked for a king room with a sleep sofa and neither room was what we asked forThe pool was dirty, The pool towels were not collected and there wasn't any left by mid afternoon.There were alcoholic containers left all around the pool area

Disappointing

Liked: Location
Disliked: WE had no service in terms of cleaning out room, even when we specifically asked. One day we literally did get NO cleaning.

Good location

Liked: The water pressure in the shower was great.
Disliked: The edges inside the pool were very dirty. You could hardly read the numbers that let you know how deep the water was in that area. Also, the rest room by the pool the door lock was broken and could not be used. Had to go upstairs through the lobby to use a rest room. Asked for towels and waited over an hour before I went down and go them myself. Room cleaning service came late in the at each day around 7:00pm.

Bad