Sheraton Vancouver Guildford Hotel

Great place to stay; staff super friendly and helpful and courteous; room was excellent; location perfect!

Liked: Restaurant, bar and room were all great!
Disliked: No lows at all.

Excellent!

Liked: Workers are really friendly, breakfast is really good, there’s security outside the building so there was nothing to worry about parking outside, housekeeping took the time to organize my baby’s toys and stuffies on the bed when cleaning my room, would definitely stay there again for vacation.
Disliked: There was nothing I didn’t like

Lovely comfortable hotel

Liked: The breakfast was ok, due to a staff strike at the hotel it was very limited on services and breakfast was given to us complimentary due to the industrial action so I can’t complain about that. The rooms were lovely and roomy the view amazing.
Disliked: Even though I was aware parking was charged extra I really don’t understand why, they have a dedicated carpark under the hotel and for the cost of the room and then to charge $20 per night on top is a bit rude really. I feel as a guest it should be included.

Dint like.

Liked: N/A
Disliked: They were on strike. Noisy, limited use of facilities. Less cleaning.

Labour strike will affect your...

Liked: There was a labor dispute that has been going on for weeks while we were there. So hotel was understaffed. However the staff that was there were smiling, and were welcoming and made us fell good. Breakfast staff were amazing! Especially the host! I regret not getting his name but he was perfect!
Disliked: Labour dispute = really understaffed We had chosen this hotel because of the amenities that we did not get to enjoy. Restaurant / spa/ pool were all closed. We were offered bonvoy points or cancel our reservation with no penalty. Obviously we could not cancel because we booked months in advance and now all other hotels were 2 to 3 times more expensive. So we came and stayed and made the best of it.

Exceptional

Liked: Courteous Friendly staff

Exceptional

Liked: Breakfast was standard/good. ALL staff were courteous and extremely helpful... especially at the front desk.

So so fanny

Liked: Breakfast was not excellent but good not to many food to choose.
Disliked: I couldn't sleep well because the phone was ringing all the 3 night and the technician came tree times but the problem was not solve . And when we check out they didn't even excuse about that.

Exceptional

Exceptional