Sheraton Vancouver Airport Hotel

Terrible. Avoid.

Liked: The coffee. Maybe the airport shuttle.
Disliked: The fridge was not working at all. There was some kind of big on-site ventilation unit going on-and-off every 5 minutes under the balcony, sounding like starting lorry. The toliet tank was overflowing. The day we arrived, the hotel's fire alarm started blaring at 9 PM, all guests self-evacuating to the lobby, with the electricity also going off (only in the hotel, the rest of the neighbourhood was lit up) and it was off the whole night till 10AM next day. They offered no compensation at all (not sure what we paid for, the first night, really). The staff was unwilling - we were extending the stay due to flight cancellation and the lady at the reception forced us to go up to the room, call her using the room phone so that she could forward us to the manager sitting literally in a room behind her. Absolutely not worth the money.

Wonderful way to spend the...

Liked: Excellent.

Exceptional

Very good

Exceptional

Liked: Everything

Good location

Liked: One member of staff was very accommodating considering we arrived very early from our flight and check in is not until 4 pm . We were given a great room. The hotel is within a 15 min drive to the airport and ideally situated to an outlet mall which was great to kill some time before our early morning flight the next day. The food in the hotel restaurant was excellent. Free shuttle bus to the airport was great and on time every 30 min.
Disliked: Late check in and early check out we were very disappointed with the hotel receptionist who would not help us with an early check in. After speaking to a someone else he was so accommodating we were given an excellent room . As an airport hotel you would expect them to be a bit more flexible with guests.

Very good

Liked: Big room
Disliked: windows not ermetic and bed too soft

Superb

Very good