Sheraton Suites Old Town Alexandria Guest Reviews
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|0.8 miles from Alexandria centre|
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Brandon Tue, 4 August 2020
Aisha Mon, 3 August 2020
Liked: Everything was amazing.
Disliked: No pool
Cynthia Tue, 28 July 2020
Michael Tue, 28 July 2020
Liked: Overall Clean Hotel.
Disliked: No cable when I first arrived, Didn?t work until my 2nd day at the hotel, Water was leaking from windows in living area and bedroom, carpet all around the windows were wet. When we let the night desk clerk male know, he stated ?There is nothing I can do and we also received a noise complaint about your room.?... Very rude and unprofessional!
John Sat, 25 July 2020
Liked: Not much
Disliked: TV did not work fridge was broken lights out in shower No coffee for 3 days elevator to garage was broken and had to walk down the car ramp to get my car. Lobby flooded
Verified Hotel Guest Wed, 22 July 2020
Liked: very clean. Flexible customer service. Nice room (room 726 - small 1BR with two TV. All kinds of smart feature in the room such as desk with numerous USB chargers, Small chair for multi purposes.
Disliked: I don√Ę‚?¨‚?Ęt always use it but room coffee was back order. No coffee was offered in the lobby too. But I didn√Ę‚?¨‚?Ęt mind but some people may be an issue with it.
Sahkia Sun, 19 July 2020
Ahday Fri, 17 July 2020
It was a stressful experience
Liked: I called ahead and spoke with multiple sources including Mrs Karen to accommodate my request. The minute me and my guest started to book rooms we were unable to get in touch with anyone at the hotel. Upon arrival we were given the wrong roo
And told our other guest rooms weren?t available. It was a stressful process that took most of my vacation to get resolved.
Disliked: The service
Alexis Fri, 17 July 2020
William Sun, 12 July 2020
Liked: Nice room. Good location.
Disliked: Dirty floor in room. No coffee in room or from desk.