Great ??

Liked: Hotel/Staff
Disliked: n/a

Exceptional

Liked: Everything was amazing.
Disliked: No pool

Good

Passable

Liked: Overall Clean Hotel.
Disliked: No cable when I first arrived, Didn?t work until my 2nd day at the hotel, Water was leaking from windows in living area and bedroom, carpet all around the windows were wet. When we let the night desk clerk male know, he stated ?There is nothing I can do and we also received a noise complaint about your room.?... Very rude and unprofessional!

Bad

Liked: Not much
Disliked: TV did not work fridge was broken lights out in shower No coffee for 3 days elevator to garage was broken and had to walk down the car ramp to get my car. Lobby flooded

Liked: very clean. Flexible customer service. Nice room (room 726 - small 1BR with two TV. All kinds of smart feature in the room such as desk with numerous USB chargers, Small chair for multi purposes.
Disliked: I don�t always use it but room coffee was back order. No coffee was offered in the lobby too. But I didn�t mind but some people may be an issue with it.

Exceptional

It was a stressful experience

Liked: I called ahead and spoke with multiple sources including Mrs Karen to accommodate my request. The minute me and my guest started to book rooms we were unable to get in touch with anyone at the hotel. Upon arrival we were given the wrong roo And told our other guest rooms weren?t available. It was a stressful process that took most of my vacation to get resolved.
Disliked: The service

Very poor