Sheraton Suites Galleria Atlanta

This hotel was great! I loved the location; the front desk staff was very nice and professional, and the room was perfect. Would definitely stay here again!

Liked: Check in was smooth and easy.
Disliked: The gate for garage parking was broken, and you had to buzz someone to open the gate everytime you needed to leave.

A nice, clean hotel with very helpful staff.

Liked: Shuttle drove us to the Cobb Center for the concert and picked us up at 11:00 PM although the service normally ended at 9:00PM. I will always use the hotel for concert stays. The dining room provided a great meal and service. No need to go out.
Disliked: None

Exceptional

Good locatio but not worth...

Liked: Nice looking property and clean.
Disliked: The free breakfast isn’t great (good mix but not tasty) and like another reviewer had said, the milk containers that are out at the breakfast station were spoiled! They weren’t past expiration date but they were spoiled. It must be how they’re storing them if this is a reoccurring issue. Hotel staff were average as far as friendliness. I did get a bit of a feeling they have better things to do but no one was rude. Also the sky bridge is still out.

Overall poor standards

Liked: The suite we had with a separate living and sleeping. Shower top rate, lovely hot water and fluffy towels.Serviced every day. The the cleaning staff were great.Replenished coffee and water every day.
Disliked: Pool not avaliable until end of May, (memorial day in the US) although showing in the hotel detail as open.Breakfast at the weekend was awful, not great from Wednesday to Friday either.Rude staff. Ran out of things and still 40minutes of serving time left didn't bother to replenish. Prices in the little shop incorrect, coffee showing as 4.25, got charged 5.25. Reason given blackboard they had used an incorrect marker pen so couldn't change the listed price...really!!Freezing cold in the bar restaurant area. Had to go to our room to warm up.

Exceptional

Magnificent accommodations, wonderful staff and...

Liked: Everything and then some.

Exceptional

Enjoyed

Liked: Very friendly staff, comfortable room. Good breakfast

Good

Liked: Liked that it is close to the Braves Stadium.
Disliked: We paid for parking twice. I tried calling twice and left a voicemail for a call back but I have not received a callback. It’s been almost a week since I called. It would be nice, easier, and more convenient if parking was included in the room price. We have stayed here twice but thinking about staying other places in the future due to not being able to get in contact with anybody after our stay to discuss the parking bills.

It was great overall.

Liked: Breakfast was fabulous. I was fully charged before my all day meetings. Your staffs were wonderful and they were very accommodating. They worked hard for us in tidying up the whole area though out the whole breakfast session.
Disliked: The Crosswalk was under construction that affected our travel to The Galleria Conference. It was scary trying to cross the busy streets.