Sheraton® Suites Fort Lauderdale West

The manager was rather uncooperative and didn't have a decent explanation as to why his employees would say one thing and he acted like he had never even heard of a complimentary breakfast before. Might sound petty but $65 for breakfast plus tip isn't petty to me. Terrible management and uninformative staff turned my nice night into a terrible morning.

Disliked: Employees and management aren't on the same page with things and false information was given to me about the "complimentary breakfast". Had I known it was $15 a person I would have gone elsewhere.

Very good

Decent stay in a good...

Liked: Location
Disliked: It was dated, stained and frayed carpet, mo modern smart technology in the rooms

Good location, good breakfast and...

Liked: Staff were pleasant and welcoming.
Disliked: Room is due a thorough deep cleaning. Not bad distribution and decent enough, but the ambiebce felt dusty and stale.

Exceptional

Good

Liked: overall experience great food room and bed.

Exceptional

Exceptional

Liked: Everything was clean and the staff was professional,attentive and courteous

Exceptional

Superb