Sheraton® Suites Fort Lauderdale West

The manager was rather uncooperative and didn't have a decent explanation as to why his employees would say one thing and he acted like he had never even heard of a complimentary breakfast before. Might sound petty but $65 for breakfast plus tip isn't petty to me. Terrible management and uninformative staff turned my nice night into a terrible morning.

Disliked: Employees and management aren't on the same page with things and false information was given to me about the "complimentary breakfast". Had I known it was $15 a person I would have gone elsewhere.

Very good

Superb

Superb

Liked: We only stayed 1 night but it was a very good experience. The location was very nice, seems very secured and there are restaurants nearby. The rooms were very huge at that price. The bathrooms could be another room very spacious. The place was very clean and it made up for the outdated hotel rooms.
Disliked: The responsiveness of the hotel staff as far as messages sent to them.

Safe, reliable, relaxing

Liked: I thought the price was reasonable for the nights stayed as well as what the Location offered such as a walkable area for food and relaxation
Disliked: The pool on the ninth floor is closed for weeks due to Routine repairs, and there were a couple of things like the wallpaper and the towel hanger was falling out from the drywall. Trash bags weren’t provided daily however, I did not ask for them.

Very poor

Very good

Exceptional

The location and size of...

Liked: The property was clean & the staff was friendly when I checked in.
Disliked: The only 2 things I didn't like is the pillows were too flat and very uncomfortable and the fact that the extended check out was a little frustrating.

Enjoyed the stay so much...

Liked: Clean friendly staff
Disliked: Pool was under renovations