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United KingdomSheraton Suites Fort Lauderdale Plantation Guest Reviews
OVERALL AVERAGE SCORE:
VERY GOOD (4.2 out of 5)
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| 2.3 miles from Plantation centre |
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Jesse, visiting Round Up Country Western Nightclub Mon, 1 July 2013
The manager was rather uncooperative and didn't have a decent explanation as to why his employees would say one thing and he acted like he had never even heard of a complimentary breakfast before. Might sound petty but $65 for breakfast plus tip isn't petty to me. Terrible management and uninformative staff turned my nice night into a terrible morning.
Disliked: Employees and management aren't on the same page with things and false information was given to me about the "complimentary breakfast". Had I known it was $15 a person I would have gone elsewhere.
Suzette Tue, 25 February 2020
Exceptional
Liked: Everything was on point. From the valet parking until you get to your room. They were professional not to mention how they greeted us. I was home Thank you again. I will definitely come back again
Disliked: Nothing
Adeola Sun, 23 February 2020
Exceptional
Liked: Everything
Location, staff, facilities, comfort, hospitality
Disliked: Nothing
Olger Sun, 23 February 2020
Exceptional
Kari Thu, 20 February 2020
Great Stay
Liked: I loved that the rooms and bathrooms were spacious and comfortable beds.
The staff was beyond accommodating great stay!
Yaquan Mon, 17 February 2020
Passable
Tamika Mon, 17 February 2020
Very displeased about my stay!
Disliked: The whole purpose of my trip was to see the doctor. It would have been great if we were made aware of the construction/ renovation when booking. In addition, we were told that complimentary valet services were provided. That was fine or so we thought until we received the rental with a crack on the windshield which is quite sure is as a result of the construction. We spoke to management at the Sheraton who then informed us that the valet service is outsourced and we were told to deal with the valet service company. That should NOT have been our responsibility since the hotel offers a complimentary valet service. I?m very ticked off about that and we are now waiting to see if the rental company is going to charge us for a cracked windshield That had nothing to do with us.
Ian Fri, 14 February 2020
Superb
Steven Tue, 11 February 2020
Liked: This was a great room.
Disliked: The lady checking us in took forever. Other desk personnel checked in 2 people in the time it took to check is in.
Cynthia Tue, 11 February 2020
Liked: The bed!
Richard Sun, 9 February 2020
Exceptional
