Exceptional

Liked: Sherry was the best I really appreciated how nice and helpful she was with my check in

Liked: The rooms was very nice and clean, including the staff
Disliked: N/A

Liked: The hotel was very nice clean rooms nice balcony on the room i order a turkey wrap from the hotel restaurant it was amazing
Disliked: nothing

Liked: Location
Disliked: No attention to detail ...hair everywhere,towels not full cleaned ,faulty door keys,very slow elevators , staff not getting along

Liked: The hotel room was roomy and clean. Location was great for what I need, and has a family-friendly atmosphere.

Liked: Location,staff,and it did meet my expectations, however my room was not vacuum every day and I had problems with my key operating correctly.
Disliked: Other than what I stated above everything was good.

Disliked: Air conditioner was not cool

Liked: My evenings in the lounge with Hotel employee from the food and beverage staff. What a great addition to your staff. He goes above and beyond providing great customer service.

Liked: The staff was wonderful and so kind. We had an issue with the AC in our room, and it was handles promptly and efficiently. We did have to switch rooms, however the staff was so helpful and kind toward me and my husband.