Very poor

Liked: The pool area was nice. The lunch in the dining room was good as well as the room service salad.
Disliked: I have booked several hotel stays during the last 3 vacations through booking.com I have been quite dissatisfied with the quality of the rooms that have been set aside for the booking.com customers. The rooms that were set aside were of the lowest quality. The rugs were dirty at all three locations.The housekeeping was minimal and the delivery of service was inadequate. At one specific location there was an infestation of ants when we returned back from dinner. In another location, the water was a brownish color, coming from the facet. In another hotel ,there was a large gaping hole under the sink in the bathroom in which the management repaired it when reported. The rooms that were given was in a least desired location and were not of the quality advertised to the customers, that use the booking.com web site. I feel that the feedback to booking.com will be valuable in determining which hotels to utilize for your company in terms of quality of service given to your booking.com customers. I trust that this information will be passed onto your sales and marketing team, to assure that your customers receive the highest quality of service.

Didnt want to leave. Very...

Liked: Service & staff were outstanding. Bed and linens were exceptional. I would highly recommend this property.

Liked: Large room. Good bed.
Disliked: Common areas of the hotel were very dirty. Mildew smell from the moment you enter. Was initially given a room with a wet carpet and when I called down to the front desk it was cleqr they knew about the problem but assigned the room to my anyway.

Liked: Very roomy, hotel food was excellent and reasonably priced, attractive interior lobby area, close to everything, and pet-friendly.
Disliked: Toilet seat too low, no extra blanket, no explanation of how to work TV or alarm, light bulb out, front desk not well trained on hotel ammenties or local area

Liked: Location
Disliked: There was NO HOT WATER to shower or hand wash.

Ok

Very good

Liked: The suite, the lobby was beautiful.been there 2 times. Will be back soon.
Disliked: That the breakfast was not included

Liked: Fantastic Rooms, spacious, clean and quiet.
Disliked: N/A

Liked: This hotel is amazing. Will definitely stay here again.