Sheraton Suites Country Club Plaza Guest Reviews
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|5.0 miles from Kansas City centre|
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Elissa Sat, 12 September 2020
Charles Sat, 12 September 2020
Liked: Breakfast is was ok.
Disliked: We had placed our order and the manager walked up and customers behind us were waiting to order. He took their order and brought their food out before we got our food. When my daughter asked why he was rude and gave a answer that made no sense. When he finally gave us our food I asked the same question and got the same rude response and said he didn?t know why they received their food before us.
Tiffany Mon, 7 September 2020
Verified Hotel Guest Thu, 27 August 2020
Disliked: Hallways were dirty and it was an older hotel that needs updating.
Katie Thu, 27 August 2020
Christopher Thu, 27 August 2020
Keith Wed, 26 August 2020
Not what was promised via...
Liked: Location on the plaza was great. The lobby area was clean and neat.
Disliked: The rooms were not cleaned daily and this was not communicated beforehand. The food that was supposed to be available was not, and again not communicated.
Steven Mon, 24 August 2020
Nice expericence......nothing exceptional.
Liked: Room was neat and clean......
Disliked: Disappointed in 2hr restrictions on pool (no advance notifications) even though it made sense. Had to call front desk to open door from pool into hallway.
Anonymous Mon, 24 August 2020
Liked: The location was great! Lot?s of surrounding shopping and restaurants!!!
Disliked: Minimal service due to Covid-19. Maid service was reduced at this time.
Aaron Fri, 21 August 2020
Liked: I loved the stay it was a very good experience. I also loved the staff and how they did right for me . They was very understanding and out spoken in a good way. They was asking hows your day going how did it go and also what else would you need etc....