we enjoyed our stay and...

Liked: great check-in - early, fast, efficient
Disliked: room starting to look a bit tired but very clean

Exceptional

Liked: Clean and professional
Disliked: No

Awesome stay

Liked: Super comfortable! Felt like a home environment even being away!
Disliked: N/A

Bad

Liked: Staff!
Disliked: Bed bugs Toilet would not flush No bedding for the sofa sleeper No trash bags

Exceptional

Liked: Staff and accommodations.
Disliked: Stained carpet.

Great location, family friendly

Liked: Great location, right in the heart of Country Club Plaza. Close to shopping, restaurants and museums. The staff was courteous. The pools were nice, very family friendly hotel.
Disliked: The sheets came off the bed, they did not use a fitted sheet and the pillows were lumpy. Not a deal breaker but room for improvement there.

Very good