Nice stay

there was no stay. even...

Disliked: we reserved the room in February and it wasn’t available when we tried checking in after a concert, no notification that there were issues at the hotel and our room wasn’t available.

Nice place to stay in...

Liked: The hotel was a great location, nice suites and friendly staff. I would stay here again.
Disliked: I was a little disappointed that my booking confirmation stated that "Breakfast is included in the final price" However, when we (4 of us) went down the first morning. The buffet had a sign that said $15 for breakfast. When I went to the front desk to ask the manager about that. He said the my booking probably state that "Breakfast was available" I didn't have my booking confirmation in hand at that time. So all 4 of us that were booked to stay and eat, had to go elsewhere to purchase breakfast that morning. I did later that day took my booking confirmation to the front desk and was awarded 4 food vouchers for the next morning.

great overall hotel will return

Liked: location,tv size,2 pools,room layout
Disliked: didn’t receive housekeeping

Awesome experience staying at the...

Liked: Friendly staff. Good location. Bed was so comfortable. Lots of room in our room. 2 pools was awesome too.
Disliked: They elevator would do weird things and sometimes our hallway smelled like smoke and weed.

Good

Lovely room, beautiful area, great...

Liked: Beautiful room, and the staff was wonderful.
Disliked: I had one day of maid service. I lived in a dirty room most of the time. When I called the desk one day before I left they sent someone. I expected it to be done every morning. Oh well. :)

Dissapointing.

Liked: The location was fine. Everything else was terrible. The staff was mediocre at best. Our AC in the room was not working and it was stuck on heat. We were told it would be fixed while we were out and came back to a room temperature of 84 degrees. On top of that, The hot water in our room did not work a single time. Cold water the whole stay. Nothing was offered to change or fix this issue. Would’ve rather stayed somewhere else than have to leave our own room to escape hot temperatures and no shower for three days. Disappointed.

Exceptional