Sheraton Suites Chicago Elk Grove Guest Reviews
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Ewelina Sun, 13 July 2025
Very good
Liked: Location convenient for our needs. Suit with 2 rooms.
Disliked: Sofa bed, terrible and rundown. Metal springs so wore out that they sunk in, hard and poking out. Needed to cover with blankets to sleep.
Mary Sun, 13 July 2025
Exceptional
Liked: Great, professional staff! Location was right off freeway and quiet. Rooms were good size and extremely well insulated, we felt like we were the only people there but it was completely booked.
Disliked: Broken elevator, broken bathroom faucet
Conetta Thu, 10 July 2025
Very good
Martha Thu, 10 July 2025
Exceptional
Abdur Wed, 9 July 2025
My stay was extremely disappointing,...
Disliked: Upon check-in, we were told the rooms we booked (two double-bed suites) were unavailable due to housekeeping issues, and were instead given one double and one king suite. The sofa bed was stained, the in-room phone didn’t work, and I couldn’t get a blanket despite asking at the front desk. The next day, I was denied a room change because flight crew were being prioritized over regular guests an incredibly disrespectful and frustrating experience.
Katie Tue, 8 July 2025
Passable
Disliked: The house keepers were rude when asking for more towels.
Jordan Mon, 7 July 2025
Passable
Michael Mon, 7 July 2025
Exceptional
Terry Mon, 7 July 2025
Bad
Liked: The location
Chris Mon, 7 July 2025
Good