The hotel was comfortable, easy to access and within a short cab ride ($15) of E.J. Thomas Hall. The staff is friendly and accommodating. The restaurant food is is wonderful and only surpassed by the breathtaking view of the snow covered, icicle ladened, partially frozen, running river that can be seen out of the many windows. The wine selection is plentiful (had the Smith and Hook Cabernet). Our experience was less than grand due to some unsightly carpet stains in the bedroom. Overall, I believe this facility could benefit greatly with some upkeep maintenance. We will return.

Liked: Lovely view of the river especially from restaurant.
Disliked: Overall upkeep in need of some renovations.

Liked: Great view of the river and pleasant staff. Room was spacious and well maintained.
Disliked: None really other than petty things, such as it would be nice to have a couple of hooks on the wall in the bathroom and sink area to hang clothes and other items on for convenience.

Excellent

Liked: We loved the two separate rooms and how quite it was. Never heard our neighbors from where we were staying. Everyone was very kind and accommodating .
Disliked: Temp in room was difficult to manage so we opened our window to allow cool air to come in.

Good

Exceptional

Liked: My room was very clean
Disliked: Lack of parking

Exceptional

Exceptional

Exceptional

Liked: Nice room, nice view of falls, good location, noon check-out. Enjoyed the stay.

Exceptional

Excellent customer service!!! Went above...

Hugely disappointing

Liked: Staff, Location
Disliked: Tons of noise from room and overall hotel ventilation air conditioning system ALL NIGHT LONG. Coming from ceiling , outside unit, etc. Vibrations felt all night despite changing room 2 times!!! Impossible to sleep quietly. A huge rip off for that price. Very disappointed