Sheraton Suites Akron Cuyahoga Falls, Cuyahoga Falls

The hotel was comfortable, easy to access and within a short cab ride ($15) of E.J. Thomas Hall. The staff is friendly and accommodating. The restaurant food is is wonderful and only surpassed by the breathtaking view of the snow covered, icicle ladened, partially frozen, running river that can be seen out of the many windows. The wine selection is plentiful (had the Smith and Hook Cabernet). Our experience was less than grand due to some unsightly carpet stains in the bedroom. Overall, I believe this facility could benefit greatly with some upkeep maintenance. We will return.

Liked: Lovely view of the river especially from restaurant.
Disliked: Overall upkeep in need of some renovations.

Liked: Great view of the river and pleasant staff. Room was spacious and well maintained.
Disliked: None really other than petty things, such as it would be nice to have a couple of hooks on the wall in the bathroom and sink area to hang clothes and other items on for convenience.

Very good

Good

Liked: Staff was very accommodating. Room was clean.I love the Riverside view.I just hate that the pool is always closed and it never says so on the website. It should not be listed as an amenity if it's never open.
Disliked: I live in town and we stay for special occasions. It was my 40th birthday. We love the pool at the Sheraton unfortunately three out of the last five times we've stayed in the last 3 years the pool has been closed. I understand that there is maintenance that needs done but for it to be closed that often is ridiculous.That's one of the reasons you're paying over $200 a night to stay at the hotel.Everything else was great about the stay but when you go for leisure and the pool and jacuzzi or closed it really puts a damper on the trip. Staff was very apologetic and professional.