The hotel was comfortable, easy to access and within a short cab ride ($15) of E.J. Thomas Hall. The staff is friendly and accommodating. The restaurant food is is wonderful and only surpassed by the breathtaking view of the snow covered, icicle ladened, partially frozen, running river that can be seen out of the many windows. The wine selection is plentiful (had the Smith and Hook Cabernet). Our experience was less than grand due to some unsightly carpet stains in the bedroom. Overall, I believe this facility could benefit greatly with some upkeep maintenance. We will return.

Liked: Lovely view of the river especially from restaurant.
Disliked: Overall upkeep in need of some renovations.

Liked: Great view of the river and pleasant staff. Room was spacious and well maintained.
Disliked: None really other than petty things, such as it would be nice to have a couple of hooks on the wall in the bathroom and sink area to hang clothes and other items on for convenience.

Very good

Pleasant

Superb

Liked: Location
Disliked: needs upkeep

Superb

Good

Liked: Good location - easy to get to from the highway. Generously sized room. Comfortable bed.
Disliked: My rate included breakfast but the cafe was closed so I had to go elsewhere for breakfast. I wasn't informed of this when I booked or when I checked in. The refrigerator in my room was not working properly and all of my food that I had carried with me for a 2-day road trip got warm overnight and I had to throw it away. There were multiple persons coming and going in the hallway outside my room who were loud and possibly drunk; they came and went every hour from 11pm until 3am and it woke me up repeatedly.

Exceptional

Liked: Good location and clean.

Superb

Good

Liked: The rooms were huge and nice, and our view of the falls was superb.
Disliked: There was a fatal shooting at the pool while we were staying there, so that was not exactly great.