Liked: Very nice and clean. Very nice staff.
Disliked: Never informed me of the extra $50 charge on my card for holding for damage or room charges.

Great time seeing the city...

Liked: View fantastic
Disliked: They are renovating this coming week. Updates would be nice

Exceptional

Very good

Not a 4 Star

Liked: The hotel was a major event and they were unprepared for it. There was no restaurant on premises that was opened in the support shops closed early. They were charging premium up charges with no refunds for cancellations even in advance. They did not have their amenities open such as the pool, gym or anything else. They did provide a special buffet for the event in place of the traditional included breakfast for $38 a person. They also included special towels and linens for the event which was nice. I have attended the same of that at other hotels where everything was kept functioning even during Covid.
Disliked: The above humanities did not exist in everything closed way too early that was open

ill be back again loved...

Liked: the man who checked us in was great - he comped a city side room beautiful new all answers asked great guy - seemed like young man

Great location!

Liked: I liked that it was walking distance to The Gateway Clipper and Station Square restaurants. Even though there were multiple weddings at the hotel, the atmosphere was quiet and relaxing.

Exceptional

Passable

Very poor

Liked: Location only
Disliked: Pool closed Too crowded Should be cleaner and nicer for the price I paid