Liked: Very nice and clean. Very nice staff.
Disliked: Never informed me of the extra $50 charge on my card for holding for damage or room charges.

Passable

Liked: nothing
Disliked: every

Great!!

Liked: I signed up for the Pittsburgh 10 miler so this stay was super convenient! Clean hotel!

It was disappointing for a...

Liked: Staff & location was nice
Disliked: Our bedroom closet reaked of cigarette smoke. Our bathroom was not clean. Our room smelled of bleach. There were spots on my sheets. Paid way too much for all that!

Pleasant

Liked: Location
Disliked: AC/heater fan very loud. TV reception not very good. You would think management would check heaters and TVs before someone occupies the room.

Exceptional

Liked: Convenience and great hospitality
Disliked: Windows in the suite was extremely dirty making it hard to snap great photos

Disappointed

Liked: Location, size of the room and bathroom, parking (even though it?s extra), bed was extremely comfortable, and my room was quiet.
Disliked: No complimentary coffee or breakfast, no room service menu for dinner in the room, adjusting the temperature of the room was hard due to finicky thermostat, both phones had pads missing and the ones that were there didn?t work, had to call the operator for room service menu and she had to transfer me twice before anyone picked up, parking is extra. Overall, good location but definitely overpriced for what you get.

Very good

Liked: Friendly staff, attractive decor, good location
Disliked: Elevator was dusty. Unfinished ceiling work in bathroom and the toilet was low to the floor.

Passable

Liked: The employees were very professional and vert kind. The hotel was very clean.
Disliked: Way overpriced. The tub/shower did not drain properly. Road construction right in front of the hotel. Getting in and out was a disaster. In fact, the day we were leaving we had trouble with the officers out front because they weren't going to let us drive to the front door to load our 9 pieces of luggage. I also tried to message the hotel shortly after booking about requesting a room with view of both the city and Heinz field and never got a response. I mentioned it when checking in and the receptionist didn't even acknowledge it.

Fabulous

Liked: If you want to go to a Steelers game it?s great because there?s a ferry within walking distance that can shuttle you there and back