Sheraton Palo Alto Hotel Guest Reviews
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Megan, San Francisco, visiting Frost Amphitheatre Stanford Tue, 6 June 2023
Hotel is fine. Definitely 3 stars only. The rooms are tightly configured with more furniture than the room can comfortably handle. The noise from other rooms was terrible. We woke up multiple times to toilets flushing, screaming plumbing noises (showers?), slamming doors and hallway talking. Noise outside was also coming through (suitcases wheeling by, talking ,etc.). The linens felt very low budget - sheets were scratchy and uncomfortable yet bed and pillows are both too soft. Showers had great water pressure but we were unable to use the hand shower because of the screaming noise it made. Also the vent fan did not work. The bathroom doors being translucent still allow the bright bathroom light to get into the bedroom which is problematic if someone is sleeping in and the other is showering, as in our case. Employees were all very friendly and parking was super easy and seemed secure.
Liked: Ease of check in.
Disliked: Sheets were scratchy.
Anne, Millbrae, visiting Frost Amphitheatre Stanford
Would highly recommend. Efficient and friendly staff; clean and spacious room; quiet and restful evening!
Liked: Front desk and room service; bed linens; comfy mattress; spacious bathroom; no noise from other rooms.
Steve Thu, 21 August 2025
Exceptional
Saqib Tue, 19 August 2025
Passable
Anonymous Mon, 18 August 2025
Lovely hotel — clean, super...
Liked: Centrally located in the area
Julianne Mon, 18 August 2025
Superb
Liked: Beautiful setting
Disliked: Mattress was too soft..
Holli Wed, 13 August 2025
Good
Maureen Sat, 9 August 2025
Wonderful stay at a lovely...
Liked: This was a last minute reservation because my husband was admitted to a nearby hospital. The staff was so gracious and provided me with a beautiful and comfortable room.
Disliked: Nothing
Anonymous Wed, 6 August 2025
Exceptional
Liked: Staff was very accomidating.
Kimberly Wed, 6 August 2025
Very good
Abdulaziz Tue, 5 August 2025
Superb
Daniel Mon, 4 August 2025
Exceptional