Liked: Still has airport shuttle and location.
Disliked: I expected more cleanliness. I had a towel that had stains all over it.

Liked: Staff and cleanliness
Disliked: Cold water to shower

Very good

Pleasant

The restaurant had very limited...

Liked: I did not have any breakfast
Disliked: The shuttle service didn?t arrive after many calls. The lady on duty was unavailable to pick up the followed phone calls from the Airport. It was very cold standing for more than 1/2 hour. The irritating part was her denial that any call had came into her desk. After checking with the gentleman who answered my call, she retracted her statement and apologized .

Very good

Passable

Exceptional

Liked: The assistant manager Travis was absolutely AMAZING. He has great customer service skills. We will book again when in Houston
Disliked: It was very clean and neat

Liked: The young man at the front desk was incredible, and I am so sorry I didn�t get his name. There was an issue with transportation to the hotel, and he was on it immediately trying to solve the problem, and he went above and beyond to make sure I was