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Sheraton Norfolk Waterside Hotel eeef
Sheraton Norfolk Waterside Hotel, 777 Waterside Drive, Norfolk, VA| Area: Downtown Norfolk
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
3.9
HOTEL RATING:
GOOD
3.9 out of 5 (262 Ratings)
0.2 miles from Norfolk centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
A lovely waterside location a beautiful landscaped courtyard and a cool outdoor pool are some of the perks guests appreciate at the non-smoking Sheraton Norfolk Waterside Hotel one of the area's most popular lodgings. This pet-friendly hotel is Norfolk's only waterside property with 10 floors and 468 plush rooms. Guests can drift off dreamily on comfy mattresses with crisp cotton sheets and feather or down pillows. Rooms offer flat-panel TVs large work desks ergonomic chairs and cushy sofa sleepers. You can enjoy fluffy omelettes and savory sausages for breakfast or steaming she-crab soup and delectable crab cakes for dinner at the on-site restaurant. Sip cool cocktails or microbrews in the lively bar or get busy in the lobby business area complete with free Wi-Fi copier and printer. You can tone up your abs in the 24-hour fitness center or do a few laps in the sparkling outdoor pool (open seasonally). Parking is available for an additional fee and pets are welcome in select room at no charge. Sheraton Norfolk Waterside Hotel is on Waterside Drive on the water in downtown Norfolk and guests can ride the downtown light rail to many of the city's top attractions or take a leisurely cruise on harbor cruise on the river just a few minutes' walk away. Hop aboard a U.S. battleship or touch horseshoe crabs at Nauticus a marine-themed science museum that's an eight-minute walk away or check out masterpieces from noted artists at the Chrysler Museum of Art (six-minute ride on the light rail). The hotel is eight miles from Norfolk International Airport and shuttles are available for an additional fee. A refreshing pool a scenic downtown location and included parking get our guests talking — in a good way — about the Sheraton Norfolk Waterside Hotel.

Check-in time:15:00 Check-out time:12:00
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
q
Accessible
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Parking
` Air Conditioning
` Coffee/tea maker
` Dry cleaning
` desk
` telephone
` alarm clock
` Air conditioning individually controlled in room
` ATM/Cash machine
` Baggage hold
` Complimentary high speed internet in room
` Concierge lounge
` Cribs
` Data port
` Exercise gym
` Fire safety compliant
` Fitness center on-site
` Hairdryer
` Health club
` High speed internet connection
` Internet access
` Ironing board
` Laundry/Valet service
` Lounges/bars
` Maid service
` Meeting rooms
` Newspaper
` Non-smoking
` Non-smoking rooms (generic)
` Onsite laundry
` Outdoor pool
` Parking lot
` Pool
` Rollaway bed
` Safe deposit box
` Security
` Shops and commercial services
` Smoke detectors
` Sofa bed
` Turn down service
` Two-line phone
` Voice mail
` Wake-up calls
` Ergonomic chair
Sheraton Norfolk Waterside Hotel 777 Waterside Drive, Norfolk, VA

Sheraton Norfolk Waterside Hotel Guest Reviews

OVERALL AVERAGE SCORE:
GOOD (3.9 out of 5)

Write a review

1

Poor - 1.0 out of 5

Cindy, Aylett Mon, 6 October 2014

Disliked: We could not stay in our room due to the overpowering smell of cigarette smoke. I called down to the front desk and was told that there were no other rooms available. So at 1:30a.m I drove 2 hours home. This was my anniversary weekend and I could not enjoy a night away from home. When I booked the room, it was supposed to be a smoke free room. When I was checking out I was told it was a smoke free hotel. This was not the case. I have been told that the Sheraton would call the reservation company and refund me my money.

3

Pleasant - 3.0 out of 5

Amanda, Salisbury Mon, 30 June 2014

We used the Sheraton for a one night stay while we were in Norfolk for a concert. It was a great hotel, but lacked many things that cheaper hotels would have had.

Liked: Beautiful room; clean; great views; easy check-in.
Disliked: No refrigerator; charge for WiFi; late night food menu limited and expensive; mold in shower.

4

Very Good - 4.0 out of 5

Latolsha, Nashville Mon, 19 May 2014

We were greeted nicely and the staff was very friendly. Allowed us to check in early for our reservation.

Liked: Great receptionist.
Disliked: There was no notice that my card was going to be swiped for $50 incidentals - then if nothing was ordered or damaged, it would be returned in about 2 days.

5

Exceptional - 5.0 out of 5

Mom and son, Richmond Mon, 12 May 2014

Just fix the revolving doors. It's a long walk to the front desk if one is carrying luggage. Thanks! :)

Liked: Very nice stay!

4

Very Good - 4.0 out of 5

Quealeena, Norfolk Mon, 7 April 2014

I throughly enjoyed the comfort of my room while visiting Sheraton Norfolk Waterside hotel. The hotel staff were very accommodating and friendly. The only downfall of my stay was an extremely rude bartender at The Dock restaurant that was downstairs. I do not remember the woman's name but I definitely will NOT return to that restaurant ever. Nor would I recommend someone eat at that establishment. This particular bartender was extremely rude, impatient and had an extremely nasty attitude. The Dock is probably a nice place to dine, but the only memory I have is the rude and very curt staff. First impressions are everything and I will never dine there again. If there is a next time, I would much rather hail a cab and take my business eleswhere.

Liked: The waterfront view was spectacular.
Disliked: There was one particular bar staff at the restaurant that was extremely rude and lacked all necessary customer service skills.

2

Disappointing - 2.0 out of 5

Wanda, Baltimore Fri, 26 July 2013

I am disappointed that there was no complimentary coffee and the rooms are average. I have stayed in better looking and more comfortable rooms.

Liked: Nice lobby; comfortable bed.
Disliked: Room was OK - lots of noise with the elevator shaft all night and day. Ice machine out of service on all floors; self parking too far away even with paying to park.

5

Exceptional - 5.0 out of 5

Sharon, Ford Fri, 26 July 2013

The room was lovely, clean and quite comfy. Provided in the room were Starbucks coffee and very high quality shampoo, conditioner and so much more - even Q-tips and an emery board. The room was equipped with ironing board and iron as well as blow dryer and personal make-up mirror. The view of the Waterside area from our room was awesome. All Norfolk Waterside attractions were within walking distance from this hotel. I would highly recommend this hotel for a relaxing, comfortable and memorable trip to Norfolk Waterside.

Liked: Prompt, courteous service upon arrival. Beautiful pool area with beach towels provided.

3

Pleasant - 3.0 out of 5

Natasha, Hampton Tue, 21 May 2013

I paid for a harbor view and I did not have one. There was a nice gentleman who adjusted my rate accordingly.

Liked: Room was very clean and comfortable.
Disliked: Reception on the TV was poor. You have to pay for parking every night. I only stayed one night. It could get costly for multiple nights.

5

Exceptional - 5.0 out of 5

Marceline, St Pete Beach Fri, 3 May 2013

Liked: We had a wonderful stay at the hotel. All the employees we came into contact with were very helpful and friendly. Our was clean and comfy. Loved the decor. I would definitely stay there again.

5

Exceptional - 5.0 out of 5

Deborah, Greenville NC Mon, 27 February 2012

Liked: Was the perfect location to stay to enjoy our first cruise on the Spirit of Norfolk - didn't have to drive around.
Disliked: The parking garage was a little far from the hotel.

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