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Sheraton New York Times Square Hotel eeeef - (855) 338-9955
Sheraton New York Times Square Hotel, 811 7th Avenue 53rd Street, New York, NY -(855) 338-9955
Area: Central Park South
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BOOK ONLINE OR CALL - (855) 338-9955
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (616 Ratings)
0.5 miles from New York City centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Featuring an extensive health center and a ticket service for popular New York shows Sheraton New York Times Square Hotel is 180 feet from the 7th Avenue subway station. A window and a large desk with ergonomic chair provide a comfortable work area. Hudson Market offers a breakfast buffet and Starbucks coffee each morning. Hudson Market Burger opens each evening serving prime Angus burgers sodas and milkshakes. Guests of the Sheraton New York Times Square Hotel have access to personalized dining and workout programs through the on-site fitness center. A computer center with free Wi-Fi is in the lobby and the 24-hour FedEx Office Print & Ship Center provides fax copy and printing services. The Sheraton New York Times Square Hotel is 2297 feet from Rockefeller Center and 1476 feet from Times Square.

Check-in time: 04:00 PM   Check-out time: 12:00 PM
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4
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7
1 room
7
2 guests
Amenities View More
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` bathrobes
` Wheelchair accessible
` On-site parking
` mini bar
` alarm clock
` 24-hour security
` Accessible parking
` Concierge services
` Doorman
` Phone in bathroom
` Closet
` Daily Housekeeping
` English
` Convenience Store
` Parking Available
` taxi service
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Adjustable height hand-held shower wand available
` ATM or cash withdraw on site
` Bathtub seats available
` Bathtub with grab bar available
` Closed-caption TV
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Internet access in public areas
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Roll-in shower available
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Accessible route to fitness center
` Toilet seats at wheelchair height available
` Transfer showers available
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms

Sheraton New York Times Square Hotel Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

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4

Very Good - 4 out of 5

Kelly, Charlton, visiting Shubert Theatre New York Wed, 17 February 2016

Liked: Great location in Times Square. Near the Shubert Theater and Central Park. Great rate. Upgraded us to Sheraton member card and gave us free Wifi. Starbucks in lobby. Nice rooms.
Disliked: Our toilet didn't always flush and we had to jiggle that thing in the toilet tank to get it to fill with water. The housekeeper never replenished our washcloths.

3

Pleasant - 3 out of 5

Robert, Galway, visiting Ambassador Theatre Mon, 6 May 2013

This hotel was okay, but would look at other options before staying here again.

Liked: Location and baggage check.
Disliked: Unfriendly staff at registration and check out. Plus, comforter and bedskirt were dirty.

5

Exceptional - 5 out of 5

Sarah, Dedham Tue, 2 April 2013

I was very happy with the service. I was able to check in early with ease and check out was the same.

Liked: Price; location; service.
Disliked: Somewhat small room.

5

Exceptional - 5 out of 5

Shauna N, Toronto Wed, 4 January 2012

Although I had booked (3 nights) and paid extra for a King Bed, wifi and free bottled water, I received two doubles, wifi and NO water. I had to ask the concierge the next morning. My fridge was NOT restocked on a daily basis. I was originally charged for the waters and other random things, but had it corrected at checkout. Hotel room was clean and renovated. Would've been nice to have had fridge space for miscellaneous items. Would return again. Doormen were friendly and very helpful. Great location to Times Square, city tours, entertainment and food.

Liked: Staff was friendly and professional. Location was great!
Disliked: Didn't get the room I paid for. No pool.

2.5

Fair - 2.5 out of 5

Eduardo Wed, 1 February 2023

Passable

4.5

Wonderful - 4.5 out of 5

Kym Wed, 1 February 2023

Superb

Liked: Room
Disliked: Cancelation poloicy

4.5

Wonderful - 4.5 out of 5

Hoyer Mon, 30 January 2023

Superb

3.5

Good - 3.5 out of 5

Kristina Sun, 29 January 2023

Good

0.5

Poor - 0.5 out of 5

Frankybanky Sun, 29 January 2023

This hotel is a scam....

Liked: Cleaners and waiters were kind and helpful, clearly the opposite of their manager/supervisor who would need to go back in training for the way she handles feedbacks
Disliked: I don't even know where to start. THIS HOTEL IS A SCAM AND YOU DON'T GET WHAT YOU BUY. The hotel itself is old style but have all basic needs, even though I am always disappointed when I don't have a cattle and fridge, in a not so cheep star hotel. I booked a room for 4 adults, and initially we were accommodated in a room we could barely move in and couldn't even get all luggage inside. After bringing this up at the reception we were told that this are the standards of Sheraton and to leave with it. After raising a complaint we were "kindly" accommodated in a handicapped room that was a decent size for 4 people. I would have love this to end here, but we were also advised that, although WE PAID 4 BREAKFAST TO BOOKING, SHERATON DO NOT OFFER MORE THAN 2 PER ROOM. When I insisted showing all documents that confirmed I paid the 4 breakfasts and that I had cancelled my previous reservation to upgrade the room with the breakfast, we were rudely addressed by the Supervisor who almost laughed at me for have been SCAMMED BY BOOKING. I brought this to the customer service who initially confirmed that I have paid for 4 breakfast, but no refund will be provided because Sheraton has this internal rules that I could have never known about, because is not written anywhere. So, YES I HAVE BEEN SCAMMED BY BOOKING AND SHERATON. This costed us 100dollars per breakfast since I had no intention to eat and leave my friends looking at me eating. AVOID AS MUCH AS YOU CAN!

3

Pleasant - 3 out of 5

Cunningham Sat, 28 January 2023

Pleasant

5

Exceptional - 5 out of 5

Juretta Wed, 25 January 2023

Exceptional

Liked: Everything

5

Exceptional - 5 out of 5

Heather Tue, 24 January 2023

Exceptional

1

Poor - 1 out of 5

Elizabeth Sun, 22 January 2023

Very poor

Liked: check in took over an hour and a half.

5

Exceptional - 5 out of 5

Mohammad Sat, 21 January 2023

Exceptional

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Sheraton New York Times Square Hotel 811 7th Avenue 53rd Street, New York, NY