Sheraton New York Times Square Hotel Guest Reviews
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|0.5 miles from New York City centre|
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Kelly, Charlton, visiting Shubert Theatre New York Wed, 17 February 2016
Liked: Great location in Times Square. Near the Shubert Theater and Central Park. Great rate. Upgraded us to Sheraton member card and gave us free Wifi. Starbucks in lobby. Nice rooms.
Disliked: Our toilet didn't always flush and we had to jiggle that thing in the toilet tank to get it to fill with water. The housekeeper never replenished our washcloths.
Robert, Galway, visiting Ambassador Theatre Mon, 6 May 2013
This hotel was okay, but would look at other options before staying here again.
Liked: Location and baggage check.
Disliked: Unfriendly staff at registration and check out. Plus, comforter and bedskirt were dirty.
Sarah, Dedham Tue, 2 April 2013
I was very happy with the service. I was able to check in early with ease and check out was the same.
Liked: Price; location; service.
Disliked: Somewhat small room.
Shauna N, Toronto Wed, 4 January 2012
Although I had booked (3 nights) and paid extra for a King Bed, wifi and free bottled water, I received two doubles, wifi and NO water. I had to ask the concierge the next morning. My fridge was NOT restocked on a daily basis. I was originally charged for the waters and other random things, but had it corrected at checkout. Hotel room was clean and renovated. Would've been nice to have had fridge space for miscellaneous items. Would return again. Doormen were friendly and very helpful. Great location to Times Square, city tours, entertainment and food.
Liked: Staff was friendly and professional. Location was great!
Disliked: Didn't get the room I paid for. No pool.
Jennifer Wed, 12 December 2018
Great location and staff was...
Liked: The staff was extremely nice
Disliked: Parking lot was full so we had to drive around and call multiple times to find a place to park. Rust colored water came out of the spout when we turned on the water for both a shower and to brush teeth. Was offered a late checkout at 2pm on Monday but we had to leave by 10am anyways.
Anonymous Wed, 12 December 2018
Liked: Very good location
Disliked: Staff weren?t friendly Had to pay for WiFi during my staff
Sarah-jill Wed, 12 December 2018
Henry Wed, 12 December 2018
Levan Sat, 8 December 2018
Liked: Great spot, you can just walk out of the hotel and see everything within walking distance.
Dean Thu, 6 December 2018
Anonymous Thu, 6 December 2018
Paula Tue, 4 December 2018
Liked: Bed was comfortable
Anonymous Tue, 4 December 2018
Reginald Mon, 3 December 2018
Central hotel location was great...
Liked: Friendly staff and comfortable bed