Sheraton Memphis Downtown Hotel Guest Reviews
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|0.7 miles from Memphis centre|
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Shayh6 Tue, 13 November 2018
Not worth it. Spend your...
Liked: Location, but various other hotels are on the same strip.
Disliked: The elevator and hallways smelled like pot. The carpet, couch, and ottoman had multiple large stains throughout. The rooms actually cost $75.66 more per night than the price we were given on Booking, fees, parking, tips, etc... Which we were not told about until just a few hours before our check in time. The bar staff got my order completely wrong. And staff in various areas could not or would not help or offer to find help for areas they do not cover even if the sections are 10ft apart.
Rickey Mon, 12 November 2018
Liked: Exceptional Customer Service
Robert Mon, 12 November 2018
Beautiful hotel in downtown Memphis
Liked: Very luxurious hotel with lots of extras.
Chequita Fri, 9 November 2018
Anthony Wed, 7 November 2018
Expected more - a bit...
Liked: The food in the hotel restaurant was nice.
Disliked: Our room was noisy near the lifts and had a constant buzz/hum that made it difficult to sleep. Expected a lot more from a Sheraton branded hotel. Staff in restaurant courteous but constantly interrupting our meal asking if everything was ok. A bit annoying.
Joseph Mon, 5 November 2018
We really enjoyed our stay
Liked: The staff was terrific and particular one receptionist by the name of Phyllis. She was so helpful and knowlwdgable
Disliked: We thought the room cleaning was rather late in the day but over all did a good job
Anthony Mon, 5 November 2018
Liked: No alcohol happy hour in a very poor club/exec lounge.In fact poorest I have experienced NOT WORTH THE EXTRA CHARGE
Disliked: Property is TIRED in need of a big overhaul
Sarah Mon, 5 November 2018
Liked: Trolly to Beale District.
Steve Mon, 5 November 2018
Liked: First time in Memphis The staff were very good The only problem we had was booking a taxi The car porter booked it to go to Graceland however we were charged $40 Our taxi on the way back cost $30 and this guy ever gave a tour which I asked for of Memphis
Disliked: Being ripped off by our first taxi driver All the rest was good Very enjoyable
Wienand Sun, 4 November 2018
Disliked: But for a few laudable exceptions the service personnel was unfriendly, almost hostile.