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Sheraton Memphis Downtown Hotel eeee
Sheraton Memphis Downtown Hotel, 250 North Main Street, Memphis, TN | Area: Downtown Memphis North - Convention Center
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4
HOTEL RATING: 
VERY GOOD
4 out of 5 (813 Ratings)
0.7 miles from Memphis centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Sparkling facilities on-site dining and a top-notch location near attractions are reasons our guests book the Sheraton Memphis Downtown Hotel. An elegant four-story lobby atrium sets the tone at this sparkling 19-story Sheraton. All 600 non-smoking rooms offer flat-panel TVs with premium cable channels and pillowtop mattresses; many feature stellar views of the city and Mississippi River. Stop by the lobby coffee shop each morning for a premium cup of coffee or dine in the hotel restaurant. Stay ahead of the game in the business center and stay fit in the state-of-the-art gym. A compimentary coin laundry express check-in/out and a concierge level offer added convenience. Self- and valet parking are available for an added fee. Located off I-40 this Sheraton is connected to the Memphis-Cook Convention Center in the heart of the city. You're a stone's throw from the Cannon Center for the Performing Arts and two blocks from the Fire Museum of Memphis. Cruise one mile south to stroll cobblestone Beale Street where the blues were born. The Mississippi Riverwalk is a half-mile away and the National Civil Rights Museum is two miles south. Fans of The King will want to take a pilgrimage to Graceland Mansion 15 minutes south. Memphis International Airport is 12 miles south.
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
q
Accessible
Other Amenities
` Free Internet In Public Areas
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Concierge Service
` Hair dryer
` Dry cleaning
` ATM/cash machine on site
` Free Internet In Room
` fitness center
` interconnecting room(s) available
` alarm clock
` Baggage Storage
` Bell staff/porter
` Indoor pool
` Non-smoking Rooms
` Pool
` Safe
` Security
` TV
` Iron Board
` Free Internet

Sheraton Memphis Downtown Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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2.7

Fair - 2.7 out of 5

Shayh6 Tue, 13 November 2018

Not worth it. Spend your...

Liked: Location, but various other hotels are on the same strip.
Disliked: The elevator and hallways smelled like pot. The carpet, couch, and ottoman had multiple large stains throughout. The rooms actually cost $75.66 more per night than the price we were given on Booking, fees, parking, tips, etc... Which we were not told about until just a few hours before our check in time. The bar staff got my order completely wrong. And staff in various areas could not or would not help or offer to find help for areas they do not cover even if the sections are 10ft apart.

5

Exceptional - 5.0 out of 5

Rickey Mon, 12 November 2018

Excellent service

Liked: Exceptional Customer Service
Disliked: N/A

4.8

Exceptional - 4.8 out of 5

Robert Mon, 12 November 2018

Beautiful hotel in downtown Memphis

Liked: Very luxurious hotel with lots of extras.

5

Exceptional - 5.0 out of 5

Chequita Fri, 9 November 2018

Exceptional

3.2

Pleasant - 3.15 out of 5

Anthony Wed, 7 November 2018

Expected more - a bit...

Liked: The food in the hotel restaurant was nice.
Disliked: Our room was noisy near the lifts and had a constant buzz/hum that made it difficult to sleep. Expected a lot more from a Sheraton branded hotel. Staff in restaurant courteous but constantly interrupting our meal asking if everything was ok. A bit annoying.

5

Exceptional - 5.0 out of 5

Joseph Mon, 5 November 2018

We really enjoyed our stay

Liked: The staff was terrific and particular one receptionist by the name of Phyllis. She was so helpful and knowlwdgable
Disliked: We thought the room cleaning was rather late in the day but over all did a good job

3.4

Pleasant - 3.35 out of 5

Anthony Mon, 5 November 2018

Pleasant

Liked: No alcohol happy hour in a very poor club/exec lounge.In fact poorest I have experienced NOT WORTH THE EXTRA CHARGE
Disliked: Property is TIRED in need of a big overhaul

4.8

Exceptional - 4.8 out of 5

Sarah Mon, 5 November 2018

Exceptional

Liked: Trolly to Beale District.

5

Exceptional - 5.0 out of 5

Steve Mon, 5 November 2018

Very enjoyable

Liked: First time in Memphis The staff were very good The only problem we had was booking a taxi The car porter booked it to go to Graceland however we were charged $40 Our taxi on the way back cost $30 and this guy ever gave a tour which I asked for of Memphis
Disliked: Being ripped off by our first taxi driver All the rest was good Very enjoyable

2.3

Disappointing - 2.3 out of 5

Wienand Sun, 4 November 2018

Disappointing

Disliked: But for a few laudable exceptions the service personnel was unfriendly, almost hostile.

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Sheraton Memphis Downtown Hotel 250 North Main Street, Memphis, TN