Name: Sheraton La Jolla
Address: 3299 Holiday Court, La Jolla, CA
Telephone: (888) 323-5826
Rating: 4

Sheraton La Jolla Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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Extremely disappointed in the quality...

Liked: The GM upon check out, expressed concern about my feedback on our stay. I believe she took it to heart and offered to provide some accommodation on a future stay.
Disliked: For the price the quality of the room was disappointing (broken light broken closet door, only 3 towels total);, maids trash bags in the hall, along with se real room service trays. We. were unable to get breakfast in restaurant, (staff said 20 -30 .is for service. Only one occupied table, many dirty tables. Referred to mall next door. ALL can probably be attributed to staff shortage

Good

Exceptional

Very good

EXPENSIVE

Liked: The hot tub was bigger than the usual sizes.
Disliked: Parking fee OF $30.. Also, add on fees for adults, when we were a party of 2 adults and 2 teenage boys (16 and 14), THEY CHARGED ME AN EXTRA $40! SO, on top of the hotel fees at Booking.com, I got charged an extra $75+ (because of other small fees, taxes). Then, the GPS kept sending us to the wrong side of the hotel. Until we realized, it was behind one of the buildings. We called the front desk for directions and he had no clue on how to give directions to his place of work.