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AustraliaSheraton Kansas City Hotel at Crown Center Guest Reviews
Overall Average Score:
Good (3.88 out of 5)
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| 1.1 miles from Kansas City centre |
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David, Searcy Wed, 10 August 2022
My family and I did not enjoy our stay at the Sheraton of Crown Center. After taxes and fees, our room cost $350 for one night. Two queen beds, and the room was very small. It seems to me that the high prices are to help the hotel pay for the opulent decor in the lobby. Additionally, our toilet was clogged when we arrived, and overflowed after we used it the first time. We called maintenance, and they came quick enough to unclog it (he was a very nice guy, by the way). When he finished, there was water all over the floor, and he went and retrieved a bath towel for us to clean up with. No mop, no offer to clean it up for us. In our experience, this hotel is WAY TOO PRICEY to offer such basic service and amenities. We won't be visiting here again. Please understand that, in writing this review, we are not upset/mad. We're just very disappointed with getting such low-quality service at such a high price.
Liked: Location very near the concert venue.
Disliked: The price. $350 for a small room and a barely-working AC. Not anywhere close to a good deal on this hotel.
Diana, Olathe, visiting Grinders KC Sun, 29 September 2013
We totally enjoyed our stay and will be back. Very nice and clean; comfortable beds and pillows, and the staff was smiling and friendly.
Liked: Clean hotel; very friendly staff!
Greg, Kansas City, visiting Arvest Bank Theatre at The Midland Mon, 15 July 2013
This as an all around great experience. They upgraded us to a club level room for our anniversary weekend - 38th floor overlooking downtown. Very comfortable bed and pillows. We couldn't ask for a better hotel!
Liked: Excellent room, view, service!
Disliked: None.
Laurie, Sioux Falls, visiting Arvest Bank Theatre at The Midland Tue, 25 June 2013
Liked: Very clean; quiet and great beds.
Elizabeth, Omaha, visiting Liberty Memorial Tue, 14 May 2013
Liked: Hotel was great. Service was great. Complimentary breakfast was awesome!
Kasey, Miami, visiting Liberty Memorial Mon, 13 May 2013
A group of us came up to Kansas City for Rockfest and after a long day of ROCKIN OUT it was so nice to crash at such a nice hotel. Very clean, comfortable and has a killer view of the city.
Liked: Very nice place!
Disliked: Parking is a bit expensive!
Catherine, Lawrence Tue, 9 October 2012
Liked: The beds/pillows were very comfortable! The view of downtown KC was very nice. It was convenient to walk from the concert venue (Crossroads KC at Grinders) as well.
Disliked: It would have been convenient to have had an expedited check out option.
Nancy, Wichita Wed, 30 November 2011
Second stay here. Like the location. Clean, comfortable beds, roomy bath, nice view. Staff were very friendly and helpful. I was not happy with the added charge for parking and internet service. This was not the case with our first stay here.
Liked: Very friendly staff
Disliked: Charge for parking and internet service
